客人他索要礼物...

Nelson2
Dear Ms. Ashiely, I hope you are all well. It has been a pleasure working your factory this year and we continue to place increasing business with you.??As we are fast approaching Chinese New Year and as a reward for our staff we are hosting a CNY party for them. We would be grateful as a sign of your appreciation for our continued business that you make a contribution in cash / gifts so we can distribute this to our staff during our annual CNY party. Please send any contributions only to Belinda who is our Senior Manager of finance.??All suppliers who contribute will be mentioned on the night to the staff. We look forward to future business together in 2013.??If you he any queries please let me know. Kind Regards, R ╮(╯▽╰)╭,世界之大无奇不有。 Dear R, Well recieved your E-mail. It was our pleasure to work with your company too, hope our cooperation will bring us a booming business in the Snake year 2013. Since Europe and the US economy crisis, the situation of our exportation isn't so excellent, then our financial department get very tight budget for everything. For long term business between us, we will send you some our typic items and will also check with our warehouse if there is any suitful gifts for your CNY party, Chinese saying goes, "courtesy light Affective hey". May your 2013 full of happniess, health, and joy. Should you he any question, please feel free to contact us. --- Thanks& Best regards Ashiely 这是姐姐的回复,不知道妥不妥当。 客人后来没有回复,过了几天他们的财务发邮件过来: Dear Ashiely, Thank you for your support. I don’t receive the gifts that you mentioned as below. I just wonder if there is courier problem. Could you kindly let me know the track number? Thanks 后来给他们安排了礼品,今天打电话过去问款项的事宜,客人那边噼里啪啦的说了一大通: 你们是寄的什么礼物啊,我们这边一大堆,还到付,bla bla bla bla..... 我们还是花钱的呢.............................今年被这个客人搞死了:( :(
2014-03-23 1771阅读
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AI回答:
尊敬的客户:

感谢您的邮件,我们很抱歉您没有收到礼品。请您告知我们需要寄送的礼品和数量,我们会尽快核实物流情况并给您一个订单号或物流信息。

对于到付的情况,我们会尽快联系快递公司处理。同时,关于您的质疑,我们很抱歉让您感到不满意。我们希望明确,作为一个供应商,我们非常注重我们与客户之间的商业关系,绝不会有不诚信的行为。

感谢您的选择,并期待未来的合作。

此致

敬礼

Ashiely

作为AI助手,我会及时回答客户的提问并准确反馈信息,帮助客户解决问题。
2023-06-21
追问:
  • prabhu
    哈 老外现在已经知道中国的习俗了。以前他们还是很单纯的 生意对生意 现在知道了 有便宜不占白不占
    2014-04-03
  • Yuka.Jiang
    you make a contribution in cash / gifts so we can distribute this to our staff during our annual CNY party.

    哈哈哈 客人是哪里的啊,这么有才的话也说得出口
    2014-04-03
  • Sam22
    这样的啊,那我确实也是见识少了
    2014-04-02
  • Jessica.Harris
    haha,这是那一带的行情,客户的品管来厂,都要派车去接送的,
    如果是管采购的,接来后一般经理会给红包一般一千左右 ,如果是采购经理主管这类,红包会更多,请他到间好酒店吃饭,因为这些人一定要招呼好,呵呵
    2014-04-02
  • Jessica.Harris
    这个很正常呀。也有这么直接的客人
    2014-04-01
  • Yuka.Jiang
    好公司
    2014-04-01
  • Yuka.Jiang
    如果我们是的,送苹果全部套餐都可以....问题是货值本来就不高呢
    2014-03-31
  • henry7
    这个不奇怪啊,虽然没有遇到过国外的客户要新年礼物,
    之前在台资厂,所有的客户都会传真一份赞助单过来,要我们写上赞助多少钱,或者送什么礼物,
    然后老总就看每个客户的单量来给钱,最大的客户给了6千,最小的也有1千,呵呵
    2014-03-27
  • Sam22
    此楼正解 很多公司都这样的
    2014-03-26
  • henry7
    哈哈 奇葩啊 好劲啊 哈
    2014-03-26
  • scott.wang
    好洋气的客户啊!挺直接的,是大客户吗?是老客户吗?哪里的?
    2014-03-25
  • Nelson2
    少见多怪了,这很正常的,我们一般都是赞助几个ipod touch之类的给客户抽奖活动用
    2014-03-25
  • William23
    想知道楼主最终送了什么,送了多少
    2014-03-24
  • Jessica.Harris
    你说cash就没有了, gifts的 话弄个卡片加点广告给客户
    2014-03-24
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