如果电话发国外客户

很多外贸的朋友，给国外客户打电话的时候感觉很难。其实没什么的。下面跟大家说一下电话发国外客户的流程。 给国外客户打发电话，有人接听后， （1）先简单问候， （2）自我介绍，说明来意。 （3）找到key person。 （4）两句话介绍公司和产品。 （5）了解对方公司的需求。 （6） 根据对方需求，继续简单交流。 （7）主动要客户的email，说是发给他公司的详细介绍啊，catalog啊，pricelist等等的。当他留下email的时候，也就是你们建立交往的时候。 （8）记下对方的email之后，你也该礼貌地说再见了。 下面是一个范例，供各位参考。下面的数字分别代表上面的步骤。 A: (1)Hi，Good morning, Sir. B: Good morning. A: (2)This is Allen from China.We produce T-shirts for years.I found the information of your company on the web.??Maybe we can coperate with your company. (3)Who shoud I talk to? B: You should take to me. A: Could I he your name, please? B: Peter. A: Hi, peter. Glad to hear your voice. (4) Our company XXX can supply nearly all kinds of T-shirts. Our T-shirts are of high quality with low price. (5)I found that your company sells T-shirts. What kind of T-shirts can sell well to your customers? B: cotton polo shirt. A: (6)Great, that is our main product. Sincerely hope to cooperate with you in the future. (7) Could I he your email, please? I can send the catalog to you. B:peter@zklgr=d_okg A: (8)Ok then, I'll sent yout the catalog with price for you later on. He a nice day, peter. B: he a nice day. Bye. A:Bye.