外贸不收款,再忙都是白搭。接订单不是目的,收款才是目的,外贸中并不是接到订单客户付了定金就万事大吉了,总归是款收齐了才能放松。转眼快到春节,各个公司都开始上演催款大战。
收款存在很多隐患,大多外贸企业在收款的时候往往会忽略,只要款到就安心了,但是这笔款项如果是从第三方账户打过来的,那么就有可能存在很大的风险。
分享一个常见的收款诈骗
这种骗局属于多方配合缜密的团伙作案,一开始根本不露蛛丝马迹。具体的作案方式为,其中一个骗子以采购商的身份接近外贸企业,询单、下单,付款都很正常,但是在付款的时候会多打款,一般高出货值多倍,而且付款绝对是从另一个账号打到你的账户。这是第一个隐患。
骗子采购商在打了多余货款之后,开始找借口,例如会说他在中国国内的某个供应商没有美金账号,需要通过你中转代付。于是,顺理成章让你把除了货款的余款打到另一个账户(他口中的供应商账户其实是另一个骗子的账户)。因为合作了,本着发展长期生意的目的,或者已经建立的“革命”感情,外贸企业可能很爽快就当了中转站。至此,这个骗局差不多就要露出它狰狞的面目了。
当你的货被骗子采购商提走了,你打的余款,另外一个账户也收到了,就会有一个骗子跳出来(一般是给你打货款那个账户的所有者),去报案说,因为自己受骗,把钱打到了你的账号。这个时候跟你买货的那个骗子采购商已经销声匿迹。留下的只有,钱是从第三方账户打进来,你被控涉嫌欺诈的事实。你将面临无尽的烦扰,除非你将钱全数退回。
如今外贸骗子的诈骗手段越来越高明,企业一定要提高警惕,不然很容易掉入这些骗子设好的陷阱里面。
收款诈骗是特例,正常交易中该如何催收款呢?分享一些催收邮件的书写技巧。
催收邮件案例
01催款信怎么开头
· Again we call your attention to your payment due April 30.
· We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms:
· Once again, we ask for your cooperation in paying your account which is now more than two months past due.
· We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.
· You did not respond to our first reminder of your overdue balance of $2578.50.
· You have not answered my previous letters asking for payment on your $2578.50 purchase.
02催款信中说什么理由
· Would you please let us have an explanation of why the invoice is still outstanding?
· Please let us know why the balance has not been cleared.
· We would like to know if there is a reason for your delay in paying your long overdue account.
03紧急催付信怎么写
· We cannot understand why your company has failed to repond to all our inquiries, because your account is seriously in arrears.
· We are unwilling to accept any further orders from your company except on a cash basis until you have settled your past-due account of $5000.
04最后通牒怎么写
· This letter is to notify you that we have no choice but to put your delinquent account into the hands of our attorney if your check for $5000 is not received by August 10.
· We are instructing our attorney to proceed with the collection of your overdue accout, now five months in arrears, in whatever manner may be deemed necessary to protect our interests.
05催收信怎么结尾
· We would greatly appreciate your prompt payment.
· We are counting on your cooperation in making a prompt payment.
· Please send us your payment today, or at least let us know your reason for the delay.
· Please restore our confidence in you and maintain your good credit rating by sending us your payment now.
注:时间拖得越久,货款越难收回。
在催款之前,先弄清客户造成拖欠的原因。是疏忽,还是对产品不满,是资金紧张,还是故意,应针对不同的情况采取不同的收帐策略。
催款不是什么见不得人的事,也没有什么妙语,最有效的方式就是有话直说,千万别说对不起,或绕弯子。愿大家都能顺利收款。