这么说让客户已读必回

打招呼： 提出一些启发性的问题，促使客户回复并分享他们的观点或需求： No receiving your further feedback after sending the product details, Is it because of price ? (这个明知故问，但就要说出来） Are you comparing among different supplier ? May I know what do you focus on during evaluation? I checked your websit, it seems you are doing well on XXX （附上客户网站截图或相关信息，夸赞客户在你们这个产品领域做的很好） How did you do it for current product ? Import from China? Or from local market ? （ 初次了解客户的情况） Business之外的个人talk。 我个人业务初期做了很久的一件事： 每周都会跟觉得重要的客户说Have a nice weekend. Hi friend, have a nice weekend (结束，不说任何business有关的事情，让客户觉得你就是来跟他说周末愉快的。有些客户会回复的，然后自然而然客户会主动扯到business的，因为客户也不想一直跟你瞎聊） Did you come to China before ? Wish someday you also can come to enjoy it . We are in Shanghai, center of finace and fashion 初期跟进客户的时候基本上能想起来的话题都可以跟客户去聊，随便试随便聊。