如何回复客户询盘（四）

如何回复买家第一次询盘，针对不同的情况提供回复询盘模板！
八：客户不愿意支付首次样品费及运费，应该如何回复：
Dear customer,
This is XiaoA.
I am sorry to tell you that our company has the sample policy:
1. Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 500Pcs).
2. Sample shipping chgarge should be freight collected or prepaid by customer.
If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary to make any business with each other, because the customer cannot afford any cost on future business. We donot like that kind of customer, because we donot see his sincerity and honesty to do business.
Best regards,
XiaoA

九：向潜在客户进一步推荐公司的产品，宣扬公司的研发能力：
Dear customer,
I sent your photos of car key camera to our engineer, the internal structure and pcb board design is same as ours, this is the copy model of ours, only difference with the color, ours is in blue(as attached file"Internal structure of car key camera"), and yours is in red. However, there he lots of factories to copy and produce the same model products. But you should pay attention to distinguish the factories quality, capability and service, which are the most important to the buyers.
We are the manufacturer in China with strong technology and development capability, specializing in developing the Mini video cameras and security monitoring products for our customer from the shape design, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technical support of one-stop service. Enclosed pls find our ID design of car key camera.
If you he any interest on our products, pls let me know. I believe we will be your best supplier choice to cooperate on the busienss.
Best regards,
XiaoA