年关将至，不少企业即将开始春节假期。春节期间如何应对海外客户，这10段商务英语将派上大用场！
春节放假通知
1) Please be informed that our office will be closed from: 日/月/年 (Monday) to日/月/年(Sunday) for Chinese New Year Holiday.
Business will resume from日/月/年(Monday).
春节放假安排：我们公司将于XX至XX放假。XX正式开工。请知悉。
2) Please be informed that our company will break for CNY holidays from 日/月/年 to 日/月/年. Our factory will be closed from 日/月/年to日/月/年.
If you have any urgent support issue during holidays, please contact me at Whatsapp XXXX. Thanks for your kind understanding.
春节放假安排：我们公司将于XX至XX休假。XX正式开工。请知悉。如果在假期期间有任何急事，需要我们给予支持的，请在whatsapp上发讯息我。谢谢你的理解。
放假邮件自动回复设置
3) I am currently out of the office to celebrate CNY holiday with my family until 日/月/年.
I'll reply you promptly when I return. But, if you require immediate assistance, please find me on Wechat or Whatsapp XXX. Thanks for your cooperation.
我同家人在欢庆中国春节假期。直到XX，才会在公司，届时会马上处理你的邮件。但如有急事，请联系我微信或whatsapp. 多谢合作。
年关将至，是时候写感谢信给新老客户了：
感谢过去一年老客户的诚挚合作
4) We're delighted to tell you that you have been our customer for a whole year 或 for xx years!
Thank you for being a part of our family. We are very grateful for your continued patronage and always treasure the loyal customers like you.
我们非常高兴已经与您合作了整整1年或XX年。谢谢你成为我们这个大家庭的一部分，感恩你的持续回顾，我们会一如既往地珍惜像您这样的忠诚客户。
新合作的客户
5) Let me take this opportunity to thank you for choosing XX (公司名). We are proud to have satisfied clientele like you and look forward to many years of working together.
If you have any questions about our products or service, please call us immediately at XXX, and we will be happy to assist you.
让我借此机会感谢您选择xxx. 我们很自豪地拥有向您这样的顾客，并期待以后更多的合作。如您对我们产品或服务有任何疑问，请直接联系我们xxx, 我们将竭诚为您服务。
6) We're glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. We look forward to working with you again.
我们很高兴你找到你想要订购的产品。我们的目标便是客户与我们合作愉快，所以如在过程中对我们有任何意见建议，请告知。我们期待与你再次合作。
还未合作的客户
7) Thank you for taking the time to consider our products /service. I regret that we were not able to meet your current needs.
Please call me if your situation changes at any point in the future or if you have any questions. I will keep in touch with any updates. I hope that we will be able to do business together at some point in the near future.
谢谢你考虑我们的产品/服务。我很遗憾我们还未满足你目前的需求。如在接下来情况有任何变动，或你有任何问题，都可以和我沟通。我会与你保持关系，不定时更新（动态）。希望在不久将来我们能有合作机会。
催客户出货用语
8) As you know the goods are ready for shipment, and we are worried about the freight rates going up towards New Year 或者CNY Holiday, please expedite the payment so we can proceed.
如你所知，货物已经做好，可以出运。我们很担心随着新年将至，运费会上涨，请尽快付款，我们好进展。
因爆仓延迟货物用语
9）海运：Sorry to inform you the shipping space is very tight on the planned vessel, our container was dumped to be loaded by the next available voyage. We will keep you updated.
很抱歉通知您，预计走的那班船船舱爆满，我们只能走下一班最近的船了。会告知您进展。
10) 空运：Sorry to inform you due to the peak season, shipping space is very tight. We are unable to catch the flight as schedule. Now waiting for forwarder's further update. Will keep you posted accordingly.
很抱歉通知您，舱位很紧张。我们没法赶上原计划的那班航班。目前在等货代通知，会相应地进一步告知进展。
