如何回复客户询盘（三）

如何回复买家第一次询盘，针对不同的情况提供回复询盘模板！
六：客人觉得产品价钱和运费过高，应该如何回复：
Dear customer ,
I am sorry, the shipping cost is lower than the fact, the total G.W of the goods would be around 30Kgs, and i asked the cheapest shipping company for you.
For the products price, what we quoted to you is our lowest price, our goods has very good qualtiy which cannot be compared with the rubbish goods from other factories. I believe you will be very happy to see our perfect quality goods and considerate service.
Aboved pls double check, i am waiting for your feedback, tks.
Best regards,
XiaoA
七：不确定客人是否找的是我们公司所生产产品种类，应该如何回复：
Dear customer ,
This is XiaoA, sales supervisor from our company.
We've received below email from you, pls note we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visit our website: XXX_?s_cr.ckk_okg to check more and detailed items.
Pls double check if you are looking this kind of products. If you he any interest about our products, pls feel free to let me know.
Best regards,
XiaoA