如何回复客户询盘（二）

如何回复买家第一次询盘，针对不同的情况提供回复询盘模板！
四.：针对非我司产品的询价的邮件回复
参考模板 - A:
Dear customer,
This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.
We received your below enquiry about Waterproofing material, but can you advise what's the products exactly? Are they car cover or waterproof? And can you send us some products photos and specifications which you are looking for?
Best regards,
XiaoA
参考模板 - B:
Dear customer,
This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.
We received your below enquiry. However, we are not the watch factory, we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-DV program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS.
If you are intrerested in our products, pls visit our website: jjj_?s_cr.ckk_okg to check more and detailed items. We are looking forward to hearing from you soon.
Best regards,
Xiao A


五：打样规则：
Dear customer ,
Nice to get your prompt feedback, tks a lot.We really would like to support your business with our perfect service and good quality products. Thanks for your interest in our Car DVD. However, in order to control our factory cost, we've set the sample policy long time for each customer: Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 50Pcs). So if you would like the sample for testing or show, we will send you after you paid the sample fee total, but donot worry about it because we will refund the money after you placing new order. I think it deserves to pay this sample, because our good quality product will not make you disappointed.
We sincerely hoping could start business with you in coming days soon. If it's ok, pls advise your shipping address and Fedex account no., we will arrange the sample after your paying, tks a lot.
Best regards,
XiaoA