We would like to apologize for the inconvenience caused. We have received your payment, and we sincerely appreciate your trust in our products. However, we encountered an issue with our inventory. Due to the limited quantity available, we were only able to fulfill a portion of your order.
We deeply regret any inconvenience caused to you and assure you that we are taking immediate action to rectify the situation. Our team is working diligently to find a suitable solution for you.
In the meantime, we kindly request your understanding and patience. We will contact you shortly to discuss the options available, whether it's providing a partial refund for the items not shipped or finding alternative products that meet your requirements. Please rest assured that we are committed to meeting your needs and ensuring your satisfaction.
Thank you for your understanding and cooperation. We apologize once again for any disappointment or inconvenience caused.
We check the products, but some of them is not up to standard. So the actual quantity is )))), (((((( short. Could we add these ones in your next order, or you can deduct the money in you next payment when next order.
Dear Mr. XXX
We’ve shipped the products,but I’m so sorry that he to tell you that the quantity is PCS.It’s PCS less than the number you ordered and paid. Because these products are from our stock, after you paid we’ve arranged the shipment,but when the OQC checked this lot of products,they found some defective products,so we spent two days sorting out the defective products.I wonder whether we can add these missing ones in your next order or you also can deduct the money in you next paym