我的第一个国外客人邮件整理及洽谈过程（查看19楼，第一单继续和第二单的始）

在网站上看到这个客人的信息 因为不是会员，所以只能看到对方公司的名字 知道该公司的产品是我司生产的产品，但具体是什么都不清楚 通过GOOGLE搜索，找到对方网站，获得FAX号码 了解到该公司是一家正规、大型、常年在中国采购的公司 关键是他们采购和我们的生产对口。 根据他们的FAX NO.发了封传真 My FAX01 March 14， 2006 Dear S， I get your buying information in zllpmyyrd=/r/r_okgy We are now writing you to introduce ourselves as one of??large State-owned enterprise integrated in …… and express our wish to enter into business relation with you. Our business Scope: …… Our annual production capacity is …… Sales amount is …… realizing the total profit and tax of…… generating export earnings of …… Please let us know if we may be of further assistance, and we are looking forward to your any inquiries. Best wishes! Yours sincerely, T MP:111 TEL:111 FAX:111 E-mail:111 想不到该公司很快就给回复了（传真） Customer FAX01 March 15， 2006 内容就是一个讯价函件 并注明：PLZ REPLY BY E-MAIL：…… 当时，我有了两个猜测 1．该公司采购人事有变动 2．该公司与合作工厂出现变动（后来这个猜测正确） 因为象这样常年采购的公司，对于他们采购的主要产品会有固定的方。 出来讯价就不常见，况且这么积极的回复“建交函件”更是少有。 于是，我打起200%的精神，积极与客人沟通。 My E-mail01 March 16，2006 Dear S, Thanks for your enquiry! The items` price you asked for is as follow: ……（除非有很多规格和品种，一般的我觉得没有必要EXCEL表格。） He a good day! Yours sincerely, T MP:…… TEL:…… FAX:…… COMPANY NAME Customer E-mail01 March 17，2006 ATT. MR.T PLS QUOTE ME YOUR BEST PRICE??PER MT.C&F …… TOP URGENT. S M E02 March18，2006 Dear S, …… is a inland city. We are not familiar with the transport charges between inshore port and …… port. It will spent us one or two days to get the detailed charges. Is it convinient for you to choose a inshore port instand ……? T C E02 March 18，2006 att. mr. T ……( ……) IS A PORT NEAR ''……'' PORT. IF YOU PREFER YOU CAN QUOTE …… RGDS S 在这里，我和客人在目的港出现了误会。因为客人刚始说的那个名字不常用，当我去讯运费的时候，很多船代不清楚，说可能是内陆港要转船。 在客人第二封E-mail中，他在括号里写了另一个名称，于是我查询到该港的运费，并给客人报CNF价。 M E03 March 21，2006 Dear S, How are you? I wish you are very well! The items` price C&F in ……??you asked for is as follow: (THE PRICE IS OFFERED ACCORDING TO BULK PRODUCTION.) 1.…… 20'…… 40'…… C&F in……(NO QUOTALUE) 2.…… 20'…… 40'…… C&F in……(NO QUOTALUE) 3.…… 20'…… 40'…… C&F in……(NO QUOTALUE) He a good day! Yours sincerely, T 发了报价去，客人没有当天回复。 （因为时间差关系，我们这边下午3点，就是那边的上午刚上班时间。一般是我下午2点半写E-mail过去，这样客人一上班就能看到我的E-mail，并马上回复。） 所以第二天，我写封E-mail问问客人到我的E-mail否，试试口风。 M E04 March 22，2006 Dear S, Yesterday, I sent a E-mail including the quotation for your inquiry to you. He you got it? Looking forward to your reply. He a good day! yours sincerely, T 客人有反应了。FAX过来。 把我的报价E-mail打印出来，在上面标明他们能接受的低价。 价格低的没法！ M E05 March 25，2006 Dear S, How are you? I wish you are very well. I he gotton your fax including your maximum price you could pay in March 22, 2006. I am sorry. I still he not given you the reply. Because those day, I am keeping negotiating with our sales manager, producting direct and skill engineers. We are talking about the botton value of your items. But your price is too low and even is lower than the valve of the goods themselves. (Maybe the quality between your demands and our products is different.) Though there are many problems, I will give you our lowest price C&F in ……. What I need is please give me more time to negotiating with our skill engineer . We want find a way to reduce the valve of materials while keeping the quality as soon as possible. Meanwhile, I will go to beijing for attending