重温一下前辈给我的电话英语和一些外贸英语函电书信文体,受益匪浅呀,再次跟大家一起分享,希望大家别嫌烦,对一些人有用就知足:
rt:由于最近忙,很少过来水水,请直接或者有问题q我,谢谢!
电话篇??telephone calls
1.??i am sorry i wasn’t in when you called.
that’s all right.
很抱歉你来电话时我不在。
没关系。
2. could you put me through to the toy department?
请帮我接玩具部好吗?
4. my name is tony smith, shanghai hotel room 2107. my phone number is 6567- 8900
我叫托尼?史密斯,住上海宾馆2107房间,我的电话号码是 6567-8900。
5. please make a remittance of 1,500 yuan for the books you’ve ordered. the postage is included.
您订的书请汇款一千五百元过来,邮资包括在内。
6. hold on a moment please.
请稍等。
7. i’ll see if she is in.
我去看看她有没有在。
8. i am afraid she is out at the moment.
对不起,她这会出去了。
9. i’ll be pleased to if i can.
如果能的话,我很高兴。
10. extension 121, please.
sorry, the line is busy.
请接121号分机。
对不起,线路忙。
11. could i speak to mr. johnson, please?
sorry, there is no one by the name of johnson here.
我可以和约翰逊先生通话吗?
对不起,这里没人叫约翰逊。
12. could you hold on a minute? i’ll get him for you.
certainly. thanks.
稍等,我帮你去叫他.
行,谢谢。
13. mr. smith is tied up at the moment.
ok. i’ll call again later.
史密斯先生现在脱不身。
好的,我回头再打电话过来。
14. can i take a message? sure, could you please tell him that mr. brown called and wants to discuss the new contract? 我可以留个口信吗? 可以,你能告诉他布朗先生打来电话,想讨论新合同吗?
15. i'll pass on the message to him when he comes back. thank you. please ask him to call me as soon as possible. 他回来后我会给他转达的。 谢谢。请告诉他尽快给我回个电话。
16. could you please repeat that? i didn't catch it. sorry, i said we offer a 10% discount for bulk orders. 请你再说一遍好吗?我没听清楚。 对不起,我说我们对批量订单提供10%的折扣。
17. can i leave a voicemail? of course, please leave your name, contact number, and the reason for your call. 我能留个语音信箱吗? 当然可以,请留下你的名字、联系电话和打电话的原因。
18. i'm sorry, but i'm not available at the moment. could we schedule a call for later? sure, when would be a convenient time for you? 非常抱歉,我现在有事,我们能安排一下稍后的通话吗? 当然可以,你什么时候方便?
19. i'm calling to inquire about the status of my order. certainly, could you please provide me with your order number? 我打电话来询问一下我的订单状态。 当然,请告诉我你的订单号码。
20. thank you for calling. is there anything else i can assist you with? no, that's all for now. thank you for your help. 感谢您的来电。还有什么我能帮助您的吗? 不了,暂时就这些。谢谢你的帮助。
Dear Mr. / Ms.,
Mr. John Green, our General Manager, would like to call Mr. Zhang on June 3 at 2 p.m sharp. (your time) about the opening of a sample room there.
Please let us know if the time is convenient for you. If not, what time would you suggest?
Dialogue 6
A: Good morning. Marketing Department. Can I help you?
B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they hen’t arrived yet.
A: Oh, I’m sorry, Sir. I’ll check it immediately. Can I he your full name, address and phone number?
B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.
A: Thank you, Sir. I’ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.
B:
A: (on the phone) Hello? Smith here.
B: Oh, Mr. Smith, my name is Melva Miller. You don’t know me, but I’m a friend of Mike Black.
A: Oh, yes?
B: When I told Mike I was coming to live here he ge me your name, and suggested that I give you a ring. I was wondering if you could give me some advice.
A: I’ll be pleased to if I can. What can I do for you?
B: Well, I’m looking for a place to live. Mike thought that as you’re an estate agent you might know of something suitable
Dialogue 4
A: Is Mr. Zhang there, please?
B: Sorry. I can’t hear you. Would you please speak a little louder?
A: I said, is Mr. Zhang there?
B: Mr. Smith, the line is bad. Don’t hang up, please. I’ll he the call transferred to another line.
A: United Development Corp. May I help you?
B: I’d like to speak to Mr. Smith, please.
A: Who shall I say is calling, please?
B: This is Miss Zhang from ABC Corp.
A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.
B: When will he come in, do you know?
A: I suppose he won’t be in until 11:00.
B: May I lee a message?
A: Certainly.
B: Please ask him to give me a call as soon as he returns. He has my number.
A: Very well, Miss Zhang, I’ll do that.
B
Dialogue 2
A: Marketing Manager’s Office. Can I help you?
B: Mr. Smith, please.
A: Sorry, he is out.
B: What time do you expect him back then?
A: Sorry, I am not sure. Can I take a message?
B: No, thanks. I will call back later.
A: That’s fine. Please call again later.
B: OK. Thank you. Goodbye.
O: International Trading Co. . Good morning.
L: Good morning. May I speak to Mr. Smith, please?
O: May I ask who’s calling, please?
L: This is Miss Li from the United Textiles.
O: Just a minute, Miss Li.
(Switches lines) Mr.Smith, Miss Li from United Textiles wants to speak to you.
S: Put her through, please. Hello, Mr. Smith speaking.
L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……