外贸英语----电话开发国外客户

Soul°の止水
给国外客户打开发电话,有人接听后,
(1)先简单问候,
(2)自我介绍,说明来意。
(3)找到key person。
(4)两句话介绍公司和产品。
(5)了解对方公司的需求。
(6) 根据对方需求,继续简单交流。
(7)主动要客户的email,说是发给他公司的详细介绍啊,catalog啊,pricelist等等的。当他留下email的时候,也就是你们建立交往的时候。
(8)记下对方的email之后,你也该礼貌地说再见了。


下面是一个范例,供各位参考。下面的数字分别代表上面的步骤。
A: (1)Hi,Good morning, Sir.
B: Good morning.
A: (2)This is Allen from China.We produce T-shirts for years.I found the information of your company on the web. Maybe we can coperate with your company.
(3)Who shoud I talk to?
B: You should take to me.
A: Could I he your name, please?
B: Peter.
A: Hi, peter. Glad to hear your voice.
(4) Our company XXX can supply nearly all kinds of T-shirts. Our T-shirts are of high quality with low price.
(5)I found that your company sells T-shirts.
What kind of T-shirts can sell well to your customers?
B: cotton polo shirt.
A: (6)Great, that is our main product.
Sincerely hope to cooperate with you in the future.
(7) Could I he your email, please? I can send the catalog to you.
B:peter@zklgr=d_okg
A: (8)Ok then, I'll sent yout the catalog with price for you later on. He a nice day, peter.
B: he a nice day. Bye.
A:Bye.
2015-01-26 3552阅读
问题/讨论
回复(40)
我要向AI提问
AI回答:
Great job! This is a great example of how to make a successful sales call in foreign trade. Remember to always be polite, professional, and focused on meeting the needs of the customer. As an AI assistant, I'm here to help you with any other questions or concerns you may have about foreign trade.
2023-06-08
追问:
  • Carolyn
    it really helpful, thank you very much!
    2016-10-11
  • bealwayshere
    省事了,谢谢!打电话试试
    2016-09-23
  • 海林甜菊
    有用,thank you
    2016-09-23
  • annacn
    感谢楼主,对我这种电话恐惧的人有很大帮助,
    2016-07-15
  • Robertom
    程序比较准确,还是需要学习的。
    2016-07-13
  • 创业者
    事情往往没这么简单,但是一次不简单,两次就有经验了,三次就好转了,只有不怕丢面儿,迎着头皮上才可能有跟别人分享大树上的果子的资格。
    2016-06-26
  • Ashily
    Nothing could go so soomthly,except u r the luckiest one.
    2016-06-25
  • Soul°の止水
    that's true.
    2016-04-05
  • Soul°の止水
    哦,请指出这100个错误。
    2016-04-05
  • John
    Nothing could go so soomthly,except u r the luckiest one.
    2016-04-02
  • Ryan.Chan
    错漏百出啊
    2016-04-01
  • violetmay
    现实也会是这样吗?
    2016-02-27
  • Gary.Mao
    谢谢分享,能自己有个逻辑性了
    2016-02-27
  • Jet
    对,按照这个流程去走,打电话就顺多了。我们牵这个客户走,就好办
    2015-12-18
  • Jamie
    感觉这个电话打得好顺利!!
    2015-12-17
  • 巫春兰
    打电话就怕碰到对方英语也说的,听起来会很吃力啊。
    2015-12-07
  • kevin.zhang
    great
    2015-10-16
  • sam
    是啊 发邮件都不回 还是打电话能拉近距离!
    2015-09-13
  • HY
    是该练好口语呀,不然这电话联系客户就太不容易了
    2015-09-13
  • Kathy.雁子
    希望大家能说一口流利的口语,接多多的订单。
    2015-09-13
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