被客户投诉了。。。。。

一早来到公司，第一封邮件就是客户的投诉， 心情真糟糕:-(


Dear Mili,

I’m very disappointed.

I asked you twice to check the p/n and the ailability.

We already paid three times to several suppliers, and after we transfer the payment, they said that they can supply different p/n.

You also ge 60 days warranty.

I don’t need warranty for a different p/n.

I prefer to work with reliable and responsible supplier.

This is not the way to do business.

Next time re-check if you can offer the correct p/n before you quote to your customers.



Thank you

Regards,