指定货代乱费,我想向客户投诉一下,用英语怎么说恰当?

年底,我公司一共走了6个小箱子到土耳其,每个箱子是1.03m*1.04m*1.05m,客户指定的货代今天居然告诉我要rmb800多的单费用,之前的进仓费100多我们已经付了。具体费用如下: 港口操作费? ???124.4 cfs??charges? ?458.5 b/l??fee? ?? ?? ???100 custom fee? ???120 请问大家,我该怎么和客户投诉?在线等。。。。。。 后悔了,下次不fob了
2013-08-22 2514阅读
问题/讨论
回复(15)
我要向AI提问
AI回答:
Dear customer,

I am writing to express my dissatisfaction with the designated shipping agent you recommended for our recent shipment to Turkey. Despite shipping only 6 small boxes with dimensions of 1.03m x 1.04m x 1.05m, we were charged an unexpected and excessive fee of over RMB 800 for a variety of costs including port operation fees, cfs charges, b/l, and customs fees.

As a loyal customer, we are disappointed with the level of service and the unreasonable charges we have been subjected to. We would like to request an explanation for these costs and ask for a review of this matter. We hope that in the future, we can rely on more transparent and reasonable pricing in order to maintain a good business relationship.

Sincerely,
[Your Name]

P.S. We apologize for any inconvenience this has caused and will take this experience into account in future transactions.
2023-06-27
追问:
  • sanitti.shen
    年前一段时间,货代能宰就宰了
    2013-08-29
  • 张碧波
    怎么可能是货人付?

    根据条款解释也不可能
    2013-08-29
  • Tak.Chui
    我也碰到同样的问题!!!
    指定货代拼箱要我580
    2013-08-29
  • dinesh2
    指定货这费用不贵哦,以后最好是CIF呀
    2013-08-28
  • seven
    拼箱货,货代的利润是很高的,又是指定货代,你让老外换货代,或者跟指定货代商量,再有那么高价格,就换货代了
    2013-08-28
  • 张碧波
    指定货拼箱这点费用不算贵了
    下次出FOB之前先问指定货代要好费用清单
    其实拼箱是没有RMB费用的,可以跟指定货代商量的
    不存在冤枉不冤枉的,没人愿意白干活的对不
    2013-08-27
  • Sunny3
    我是这样告诉客户的,在信的最后
    The other thing I want to tell you is :  The forws an unreasonable charge,I was very suprised for it.

    The details as below:

    1,  port operation charges:  124.4 RMB
    2,  CFS charges :            458.5 RMB
    3,  B/L FEE:                 100   RMB
    4,  CUSTOM FEE:              120   RMB

    I think it is much higher than other agent,I can't understand it.
    不知道这样说是否妥当
    2013-08-26
  • eddy2
    是拼箱,这次是样品单,还好货不算多,不然要花更多的冤枉钱
    2013-08-26
  • marian.lee
    我问了指定货代这些费用怎么回事,他回了句,这是我们公司的规定
    2013-08-25
  • Marcos3
    The forward give me the charge is much higger than other agent.
    2013-08-25
  • 安则广
    走的是拼箱?
    港口操作费     124.4
    CFS  CHARGES   458.5
    B/L  FEE           100
    CUSTOM FEE     120
    这些费用是货人付的啊.怎么同你啊.你同你的货人问一句费用.
    2013-08-24
  • Nicole15
    指定货代走海运.都是有很多杂费的.
    2013-08-24
  • Bruce.Ou
    花钱教训了,呵呵
    2013-08-23
  • 华润丰-小王
    单费 800多 是指报关资料的单吗?
    2013-08-23
  • sanitti.shen
    楼主觉得哪个费用高了呢?
    2013-08-23
最新回答
相关问答