做外贸经常遇到,给客户报价了,客户没回复,给他寄样品了,还是没回复,他确认价格了但是没下单,问了还是没回复,甚至有的客户从来不回复,咋办了???这时候就不能委婉去问了,3次以上不回复就得采用直接方式。下面分享几个专治客户不回复的邮件模板。如有更好的,也欢迎大家补充。
1.
Hello xx,
I am writing in order to follow up with you on your recent inquiry about the samples of the flat bottom pouches I sent to you.We hope that we are able to provide all of the information you are in need of regarding your prospective purchase.
Since we still haven’t heard from you at this time,I would like to ask if there is any further information that you needed,or if you are still in need of the pouches we discussed.If pricing or other factors have prevented us from gaining your business, I would sincerely like to speak with you so that we can learn how to possibly better serve you in the future.
Please contact me personally if I can be of service in any way.
Thanks.
Best regards.
Mark
2.
Dear xx,
Hope you are doing well.
Still not heard from you for nearly a month,do you see my quote?Is there any problem we can help.Your feedback would be a great help for me to improve my work and offer your best service.
Looking forward to your quick response and supporting your business.
Best regards.
Mark
3.
Dear xx,
I have sent the samples or quote of xx to you for 2 weeks,but I still don’t receive any news from your side.Fully understand that you are too busy,but I am still waiting for your feedback .If you have received my quote and have any result,please keep me informed.
Many thanks in advance.
Best regards.
Mark
4.
Dear xx,
I have wrote to you many times about xx product and quote,do you see it?Could you kindly help me update the information?
No matter what information or what answer it is,this is an approval and respect for my work.
Hope to get your soonest reply.
Best regards.
Mark