如何有效跟进客户,怎样的跟进频率是适合的?

sales1_hhx
下面是我整理的跟进内容和频率,希望对大家有用。





一:分析一下家不回邮件的原因,并在写一封追踪信给他:


Hope you are fine, my friend.


It is regret that I hen't receive any
information from your side.


May I he your idea about
our offer? We will try to satisfy you upon receipt of your reply.


As
we don't want to lost a good customer like you!


If
there is anything we can do for you, we shall be more than pleased to do so.
Hope we can build good cooperation with your.


二:如果一周后家还没有回信,你可以尝试着询问他不回信的真实原因:


Glad to contact you again!


He you kindly check my offer? Hope they are
workable for your market!


Sorry that we still don't receive any
information from you.


I would appreciate for your any comment about
our offer, including price, quality, service. No matter if it is positive
answer, It is great help for us to meet your requirement.


Waiting for your forable reply soon!


三:之后可以尝试新产品的报价


Good
day!


My
quotation of digital photo frame you might he received and considerated.


Could
you kindly advise your comments at your earlier convenience?


If
the products is not your are expecting,pls advise me your details requirement,


I will
re-offer asap


I am
of service at any time!


四:不要把客人缠得太紧,约十天可以再给家一封邮件


参考模板 - A:


Dear
customer,


Wish you he a nice day!


May I ask whether you he received my
quotation? Now I am sending it again,


if you he any other ideas. Please feel free
to contact me. We will do much better if you can give any advices to us.


I am waiting for your reply ASAP.






Best regards


XiaoA
2014-07-24 1927阅读
问题/讨论
回复(10)
我要向AI提问
AI回答:
以上的跟进内容和频率是比较合适的。但是具体的跟进频率还需要根据客户的情况和需求来决定,一般来说可以根据以下几个因素来考虑:

1. 客户的意愿和反馈:如果客户回复速度快且积极,可以适当增加跟进频率;如果客户回复速度慢,需要适当减少跟进频率,避免打扰客户。

2. 产品的销售周期:不同的产品销售周期不同,需要根据具体情况来决定跟进频率。

3. 重要性和紧急性:如果产品非常重要或者客户有紧急需求,需要适当增加跟进频率,以确保客户满意度和订单成功率。

总之,跟进客户要灵活掌握,需要根据具体情况来决定跟进频率和方式。同时,也需要注意尊重客户,避免打扰客户,以建立良好的合作关系。
2023-06-10
追问:
  • 陈卡
    如果客人还是持续不回复,这样会很打击我们的积极性的。请问还要怎么坚持。再坚持发邮件,客人会不会反感呢
    2015-05-22
  • study.girl
    很实用,谢谢楼主!
    2015-04-28
  • sophie-lee
    这帖子已经看过几次了,不过,还是要谢谢你的分享
    2015-04-27
  • Star 。
    好帖 好帖 !
    2015-04-17
  • Show-Khun-Choi
    很实用,很实用
    2015-04-17
  • 杨叶欣
    可以借鉴一下,多谢楼主分享
    2015-04-16
  • Ken
    学习学习了
    2015-04-15
  • 陆春燕
    时间周期还是要自己把握稳定的
    2014-07-24
  • 刘心悠
    这篇的内容值得阅读哦
    2014-07-24
  • sunhui
    good
    2014-07-24
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