碰到这样的客户,我和我的小伙伴们都惊呆了!
柳安
前段时间阿里上接来一个询盘,显示IP是来自巴基斯坦,但是客人声称自己是希腊的。询盘如下:
Washcloth (see enclosed picture)
Material: 100 % Cotton, please quote different qualities. (for example 320 g/m2 or 420 g/m2)
Size: approx. 16 x 22 cm
Color: white or according to PMS 376 c
Embroidery: 1c on one side
Execution: with or without Bordure (please quote both versions) and with hook
Packing: single packed in Polybag with 1c adress sticker/ 18 pcs. to bigger Polybag/ several to Exportcarton.
Cartonsize: max. 600 x 450 x 400 mm and min. 250 x 250 x 150 mm
Please quote CIF, FOB and airfreight.
Quantity: 36.000/ 48.000 pcs.
看这个询盘比较专业,下午赶紧报了比较优惠实在的价格过去。以下是我给客户的回复,报价表就不附了。。。
Hi Mike,
Attached please find the washing gloves quotation sheet and check.??Any questions please contact me.??Thanks.
Kind Regards,
Vera
客户回复如下:
I he better offer almost 8% less than yours. So make a new try to become competitive
But fast before it is too late??because all my competitors??already??offered
客户这第一封正式邮件就让人感觉不大舒服了,有没有?LZ最痛恨没礼貌的人,为毛不称呼人啊,涵养在哪里。看到客户说有比我们低8%的报价,我和我的小伙伴们都惊呆了!有便宜8%的报价你还回我?!我还不知道我价格报的高低吗?!算了,人家是客户。。。不要在意这些细节。价格确实没得低了,LZ把节操埋起来后跟Mike耐心解释。回复如下:
Hi Mike,
We sincerely want to start the business with you so we won't quote a crazy price to scary away any customers.??The quotation is the bottom price we can offer.??As a towels manufacturer with 20 years experience, we definitely note that there're so many towels suppliers in China, if we offer a crazy price much more higher than the market price, it does no good to us.??So our company always quote best prices to customers on the basis of guarantee the quality.??I appeal for your kind understanding.??Thank you.
Kind Regards,
Vera
客户回复如下:
well I had the obligation to n? ?warn you , the??decision is yours
嘿,巴扎黑!Mike的回复再次把LZ和LZ的小伙伴们惊呆了!LZ实在太不喜欢没礼貌的人了。。。为毛还是不称呼人?!语气还这样?!人家美国西雅图发生的一起抢劫案都礼貌得把LZ感动了。。。LZ没有蛋,都尝到了蛋碎的滋味。。。和没礼貌的人合作起来比较不愉快,那就来封分手信吧。如下:
Hi Mike,
Thank you for your kind warning.??However, we he to say that the choice is yours indeed.? ? There're very cheap products in the market for you to choose, and there're products with good quality and reasonable prices for you to buy.? ?We are the kind of factory suppling towels and bathrobes with good quality and reasonable prices, we will never cheat customers by selling??inferior bulk at low prices.??We hope you can kindly understand.??Thanks.
Best Regards,
Vera
是不是LZ太多愁善感了。。。