客户不回邮件后的十二步跟进模板（二）

在这个阶段，客户可能已经有了其他的订单需求，我们需要时不时地去询问他们是否需要我们的帮助。





八、提供促销活动或者新产品





hello,
my dear xxx.


how’s
business recently? at kington, we’ve just launched some new products that I think might be useful in your industry. would you be interested in hearing more about them?


in
addition, we offer some discounts on our current products promotion. would you
like to hear more about them?


just
let me know, thanks!


best
regards.





这个阶段，我们可以尝试提供一些促销活动或者推销新产品，这样可以吸引客户的注意和兴趣。





九、提供定制的服务





hello,
xxx


i hope
you’re doing well! I just wanted to check in and see whether you have any upcoming projects or needs for customized products?


at
kington, we offer a wide range of customization options, from branding and logos to bespoke design and packaging. if this is something that might be of interest to you, please do not hesitate to get in touch.


best
regards.





定制服务在外贸中非常重要，尤其是针对一些有特殊需要的客户。





十、提供售后服务





hello,
xxx


we’re
writing to check in with you following the delivery of your recent order. we
just wanted to ensure that everything arrived in good condition and on time,
and that you are happy with your purchase.


if
there are any problems or concerns, please do not hesitate to let us know. we
are committed to providing excellent customer service and will do everything
we can to ensure your satisfaction.


best
regards.





好的售后服务可以为我们获得客户的信任和长期合作。





十一、召回致电





hello,
xxx


i hope
this email finds you well. I wanted to follow up with you regarding the
quotation we sent a few weeks ago. I was wondering if you had had time to
review it and if there were any questions or concerns you might have.


if it
would be helpful, I’d be happy to arrange a call at a time that suits you to
discuss your options in more detail.


best,
judy.





如果之前的邮件没有回应，那么这个时候就可以尝试着打个电话和客户进行交流。





十二、最后一次跟进，提供优惠





hello,
xxx


i just
wanted to check in one last time to see whether you had had a chance to review
our quotation for xxx, and whether there was anything we could do to help
facilitate the process of making a purchase decision.


as a
final note, I would like to offer you a special discount on your first order as
a thank-you for considering kington as your partner in business.


if this
is something that appeals to you, please do not hesitate to get in touch. we
would be honored to work with you and help you achieve your goals.


best
regards.





如果之前跟进没有成功，作为最后一次跟