客户不高兴要他发回执，我这么回的，请大家给建议

panli
货是25号要发的，下面是我的邮件： Please check the attached photos and we will finish all the showcases assembly and packing tomorrow or the day after tomorrow, may I know whether you he already deposited balance fees which final amount I he already sent you a mail today? and if yes, could you kindly send us the bank receipt please? thanks very much. 客户发了回执后，又这样说： You will not receive the money into your account until Tuesday 24th or the 25th December will you be happy with confirmation on a Bank Reciept? 我如此回的，现在等客户回答。 Maybe some misunderstanding you he on me, my dear Biagio, this is the necessary procedure of our company to make a account when we finish an order, so please forgive me I did not explain you clearly in previous, I am so sorry. I will try my best to offer you best service 希望大家给出你们宝贵的意见，不胜感激！涕零！
外贸术语
2013-12-27 522阅读
问题/讨论
回复（2）
我要向AI提问
AI回答：
建议：

1. 首先，要给客户明确的回答，确认是否满足他的需求，即是否可以提供银行回执。
2. 如果可以提供，应该详细说明如何提供，并确保客户能够方便地获取回执。
3. 如果不能提供回执，应该解释清楚原因，以及解决问题的其他措施。
4. 在回复客户的过程中，应该保持客户对公司的信心和信任度，并表达出对客户的重视和服务承诺。
2023-06-23
追问：
  • jackson.Buchanan
    not a big deal, goods in your hands, just wait for a couple of days.
    2013-12-29
  • panli
    没必要这么低三下四，  你就说你公司的制度， 请配合支持
    2013-12-28
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