你是不是也经常遇到给客户报价后，客户就不回消息的情况呢？
如果直接跟客户说“请回复一下消息”显得太直接，坐等客户回复，又不知等到猴年马月。
以下是关于跟进客户的外贸话术，可以直接复制黏贴使用，建议关注收藏哦！
1-外贸催单话术
1.Can I know what is the reason for not replying to the message? The price or you have another supplier?
请问不回复消息的原因是什么，价格或者有其他供應商吗?
2.For so many days no response from you, I would like to follow up on the reason. If it's because of the price, I could try to apply for a discount for you.
这么多天没有收到你的回复我想了解一下原因。如果是因为价格的因素,我可以尝试为你申请折扣。
3.I've attached another proposal for you to review. Please look it over and let us know about your thoughts.
我已附上另一项提案供您审阅。请仔细查看并告诉我们您的想法。
4. Since I haven't heard back from you. I have to assume there might be some issues with our business relationship. Please let me know if I can be of and help.
因为一直没收到你回复我们的业务关系可能存在一些问题。如果我能为此提供任何帮助，请告知我。
5. I saw you have read my message, could you tell me what shall we do next? Do you need our product currently?
我看到您已经阅读我的消息了，可以告诉我接下来我们该怎么做吗？您现在还需要我们的产品吗？
6.I am sorry to bother you. I saw you read my message. I don't know what shall I do for next step. Could you pls tell me the reason?
1.About price?
2.You need time to consider?
3.Just want a quotation and do it backup ?
4.Already found another suppliers
5.Other
很抱歉打扰您。我看到您已经阅读我的消息了。我不知道下一步该怎么做。可以告诉我您现在的顾虑吗？
1. 关于价格
2. 您需要时间考虑
3. 只想要个价格做个备份
4. 已经找到其他供应商
5. 其他
7.报价后跟进了几次都已读不回（针对欧美国家）。
Hey XX,
Hope everything good. I found that you already read my message but I didn't get your reply. I am a little bit concern about you. I would live to give you a call if you feel free about this.
您好，希望一切顺利。我发现您看了我的消息但没有回复。我有点担心您。如果您这边ok的话我先给您打个电话。（如果客户真的没有回复的话，要准备好给客户致电所说的内容哦。）
8.针对询价量大的客户
Hey XXX,
how do you feel the price I quoted? The one I quoted are based higher quality. If you are looking for something with lower cost, we can offer too. Please let me know if you want to know more.
您好，您觉得我的报价怎么样？那个是给高质量那款产品的报价。如果您想要价格低点，我们也能提供，请告知我们。
如果客户回复了，但觉得价格太高了，我们可以怎么回复呢？
2-价格谈判
1.My offer was based on reasonable profit, not on wild speculations.
我的报价以合理利潤为依据,不是漫天要价。
2.Moreover, we've kept the price close to the costs of production.
再说这已经把价格降到生产费用的边缘了。
3. You'll see that our offer compares favorably with the quotations you can get elsewhere.
你会发现我们的报价比别处要便宜。
4. I'm afraid you won't find another company who will give you a cheaper price than ours.
恐怕您不能从其它公司获得比我们更便宜的报价了。
5.It's not me who determines the price, it's the value and quality of the product.
决定价格的不是我，而是产品价值和品质。
7.In fact, the profit of this order is already very low.
事实上过这个订单的利潤已经非常低了。
如果我们是用邮件报价的，客户对价格有异议，我们可以这样回复：
1.Dear XX,
Thank you for your interest in our items.I'm afraid we won't be able to offer you a bargain low
price because the prices we offer are carefully calculated and our profit margins are already very limited.
However, if you order more than XXX pieces at a time, we can provide you with a X% discount.
If you have any further questions, please let me know.
Best regards,
感谢您对我们的产品感兴趣。但是我们无法满足您的心理价位，因为我们提供的价格已经过精心计算利潤已经非常有限。
不过如果您一次采买多于XX件，我们可以为您提供X%的折扣。如果您还有其他疑问，请告诉我。
如果客户下单了样品，签收样品后很久都没有回复，我们可以这样做:
2.Dear XX,
How are you recently?
It's more than 2 weeks since you have got the samples. Do you have any comments for the testing?
We really hope you to get your feedback this month so we know what we can do next.
Best regards,
最近还好吗？自从您收到样品后已经过去两周了。您觉得样品测试如何？
非常希望这个月您能收到您的反馈，这样我们就能知道我们接下来该怎么做。
