We would like to inform you of a change in our calculation method regarding the weight of multiple packages in a single shipment. Effective April 3, 2014, each package will be weighed individually. Packages weighing less than 0.5kg will be rounded up to 0.5kg and packages weighing over 0.5kg will be rounded up to 1kg.
For example, for a shipment of 20 packages with 10 packages weighing 9.1kg and 10 packages weighing 9.6kg: Under the old calculation method: 9.1*10 + 9.6*10 = 187kg Under the new calculation method: 9.5*10 + 10*10 = 195kg
We apologize for any inconvenience this may cause and kindly ask for your understanding. Please feel free to contact us if you have any questions or concerns.