客户说以前的产品质量差,怎么说服他呢

SunnyXiao
到一封询盘,葡萄牙的客户J发的,产品规格说的都挺详细,然后报价后,客户要求我三个欧洲客户的信息,具体交流如下,大虾们帮帮忙,我该怎么说服他我们的产品呢? Hi C Please send references of end users who use your prudct. Not recent ones. Please choose ones with more than 3 years experience. Please also inform name of the companies your international customers are using for local quality control Best regards 然后我回复的邮件也是福步里看过来的 Hello , We he end user in North America to distribute our product, but I'm not permitted to tell their information to you because of trade secrets and professional ethics. Hope you can understand. If you're afraid of quality, I'd like to help you to know our product well, sample can be provided for testing. Hope it will be useful to your business. Best Regards, 之后客户就一直不回复我,发过去好几封骚扰信,最后一封讲了下产品的优势,客户就回了 Hi C Without an opinion of at least 3 European senior companies I’m not interested in going further. Thank you 我回复 Hi J Thanks for your clear reason. However, I don't agree with you, we should pay more attention on the natural: what is really wanted???Good quality! 3 European senior companies required is not necessary, we're a developing factory manufacturing XX, with strength to he a larger exporting market.??FREE SAMPLE provided can prove it. Trial order is also appreciated. Moreover, our price is more competitive than other China suppliers with little profit, cause we value you as our important customer. Hope an opportunity can be offered, you will feel our professional service. Thanks&Regards 客户的最后一封回复 C I’m very sorry not trust in your personal opinion and probably I’m losing a good opportunity, but I had very big problems in EVERY ITEM import from China. From now on I do not buy nothing made in China without being advised by three well recognized??European Companies Best regards 我觉得这个客户还是可以被说服的,就是不知道接下来还可以说什么了,客户还是一直有回复我还挺欣慰的,希望高手能够帮忙下,接下来该怎么回复呢
2013-10-25 1163阅读
问题/讨论
回复(5)
我要向AI提问
AI回答:
Hi J,

I understand your concern and disappointment about the past experiences you had with the product made in China. However, I would like to ensure you that our company is committed to providing high-quality products to our customers, and we have been working hard to improve our products and services.

We value your trust and confidence in us, and we believe that our product can meet your requirements. We would like to offer you a free sample for testing, so you can see our product's quality for yourself. We are confident that our product will meet your expectations and help you achieve your business goals.

In addition, we have many satisfied customers from different countries, including Europe. We are more than happy to provide you with their contact information, so you can hear their experience with our product and service.

We hope that you can give us a chance to work with you and prove our product's quality. Please let us know if you have any questions or concerns.

Best regards,
2023-06-24
追问:
  • xi.junbo
    外贸真的挺不容易的, 各行都难啊! 刚走出社会, 啥都不会!




    电子烟厂 康烟科技有限公司 真诚和外贸公司合作QQ2306809568
    2013-11-18
  • Rita11
    我们就只有基本的CE认证,这方面也没有优势啊,好苦恼
    2013-11-14
  • renata
    其实重点是我们是小厂,的是别的产品,我之前在别的公司这个产品,就把这个产品上传到平台上去。。。然后就到这封询盘,其实产品方面我很没有底气,但是好不容易碰到这么个客户,我就想下来
    2013-11-13
  • bob8
    举例论证那你们是多么有实力的同时,也要用公司的产品资质说明你们的产品是ok的,比如获得的认证啊之类的,当然也不能诋毁同行怎么不行
    2013-11-13
  • douglas2
    这个人认为你们是山寨 。 你把欧洲 或者clink告诉他。 客户公司名称没有什么不敢透露的  , 当然如果是不出名的小公司。你就不用举例说了 他也不会知道的
    2013-11-12
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