求助:客户这样对整柜/拼箱是什么要求?

kennyhu
客户是克罗地亚的,已经跟踪了很长时间了,目前他发来这封邮件给小弟,但是在货运问题上我有些不理解,还望请教高手!谢谢 ———————————————————————— good aft alex, 1. with grate difficulties we settled that first order, i do not want to change it because of limited time? ?to get that consignment, anyhow if you can give us free of charge one panel i will be grateful to you. 2. there are shipping lime coming directly to rijeka and one of that is??maersk or cma or hanjin or yang ming ( no question to gat it via koper. !! it will be difficult to me to make custom form.) 3. container could be lcl / fcl only. !! no chance to send me lcl on the destination. !!!!! in rijeka terminal container could not be unstuffed but only in old port of rijeka, and that is for me extra 3000 euro cost finally if you could not ship fcl container to rijeka, nothing to do, i he to skip business. !!!!, and find another alternative. in the??b/l there could be 2 shippers,( propsolar and mount makers, but only one consignee. and that’s me.)??if you knead you can issue 2 b/l for each shipper for the same container but only one consignee? ?and that’s me. anyhow b/l he to caused fcl explained condition will be part of your shipping contract. !!, and in case of your not fulfilling instructions we keep right to refund euro 3000 what will be our direct extra cost. pls confirm. pls confirm that material from the mountmakers will be stuffed in your container free of any additional cost. pls inform if you can match requirement. and confirm regards
2013-06-02 1073阅读
问题/讨论
回复(7)
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AI回答:
客户在邮件中提到了以下几个要求:

1. 免费提供一个面板:客户表示,如果能免费提供一个面板,将非常感激。对于这个要求,您可以考虑是否可以满足客户的要求,但要记住这将是一个额外的成本。

2. 航运公司选择:客户提到了几家航运公司,包括Maersk、CMA、Hanjin和Yang Ming,并表示不希望通过Koper港口运输,因为那样会对客户产生困难。您需要根据客户的要求选择合适的航运公司。

3. 整柜/拼箱要求:客户表示只接受整柜/拼箱运输,不接受拼箱运输。在 Rijeka 港的集装箱只能在旧港口(old port of Rijeka)卸货,这会导致额外 3000 欧元的费用。客户表示,如果无法将整柜/拼箱运输到 Rijeka 港,他将不得不放弃此次业务并寻找其他选择。

4. 提单要求:客户提到可能有两个发货人(Propsolar 和 Mount Makers),但只有一个收货人(即客户自己)。客户建议为同一个集装箱分别开具两张提单,但只有一个收货人,也就是客户自己。这一要求涉及到提单操作的设置,请根据客户的要求处理,并确保在提单中明确规定这些条件。

最后,客户要求您确认并与他们的要求是否一致,并提醒您,如未按照要求履行,他们将保留退还 3000 欧元的权利。

您需要回复客户确认您是否能满足他们的要求,并核实所有相关信息。
2023-07-02
追问:
  • Mohammed.younous
    客户的意思就是一定要给他走20GP的,走拼箱他目的港费用很高,但是实际操作中,拼箱目的港费用可以提前确认的,8个CBM还是走拼箱合适的,只要你和货代提前确认好目的港费标准,你和老外商量好了,还是可以走拼箱的,把目的港费标准显示在提单上头就好了
    2013-06-07
  • Catherine8
    三千欧元是你必须要写在运输合同上,出海单的前提,不然要赔付的,前面看错了,不知道是不是这个意思
    2013-06-06
  • Sameer.Bhutani
    你的客户需要你整柜,因为拼箱对他来说他会需要承担三千欧元的费元,现在你要用一个柜去装这个八个方的货对你来说你是不合算的,你可以把这个小柜的海运费和客户告知一下,然后你们彼此协调一下。
    2013-06-06
  • Danny11
    你的问题应该找个货代具体一下, 同时你应该转成中文问比较合适吧 我可以回答
    2013-06-05
  • Ariel
    i know exactly what your costomer mean,can not assure it any more.
    contact me if u he not soveled it yet.dear.
    2013-06-04
  • W.J.Dammers
    楼主是出什么货的?涉及到清关、出提单等问题,OEC GROUP为你解答
    2013-06-03
  • Richard.Lee
    客户的货物离一个2oft柜子差很远,最多8个立方,请问他的意思是是否要走一个小柜?谢谢
    2013-06-03
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