分享:老外眼中的邮件错误,应尽量避免.
禾方
以下是网络上摘录的部分,觉得很有道理。从老外的角度来看如何写邮件,应该避免哪些问题。与大家共勉!
E-mail mistakes that make
you look bad!
Here are some easily avoidable mistakes you should know about to keep your
image and inbox in tip-topshape.
1. Failing to follow e-mail etiquette. I believe in the old adage, "You catch more flies with honey than with
vinegar." There's no point in belaboring the etiquette issue. We all know
we should be polite. But here are a few points to consider:
o Don't write when you're
angry. Wait 24 hours. Calm down. Be reasonable.
o Don't use sarcasm. You
may think you're clever, but the recipient will be put off.
o DON'T USE ALL UPPERCASE! That's
the e-mail equivalent of yelling. Your recipient won't be appreciative. Go easy
on the exclamation marks, too. Overuse dulls their effectiveness.
o Use clear subject lines. That will help people decide whether to read the e-mail now or later. We're all
busy. Your correspondent will appreciate your thoughtfulness.
o Keep it short. If
your e-mail is more than two paragraphs, maybe you should use the telephone.
o Change the subject line
if you change the topic of a thread.
2. Clicking "Send" too fast. Reread every e-mail before you
send it! People will judge you subconsciously on mistakes. None of us is
perfect. But you can catch 99% of these problems by rereading the text.
And don't depend on the spell-checker. It
will catch misspellings. But if you use "four" instead of "for,"
or "your" for "you're," it won't tell you. It also is not
likely to catch any missing words in a sentence that you inadvertently failed to
include. So take a minute and reread your text. Don't look like an ignoramus.
3. Forgetting the attachment. This seems obvious, but I can't tell you
how many times I've received an e-mail with a missing attachment. Since we all
do it occasionally, it shouldn't be a huge deal.
However, if you consistently make this mistake, people (perhaps important
people) may think you're losing your marbles. They might even hesitate to do
business with you in the future. When you get ready to send your e-mail, think:
"What am I forgetting?"
4. Sending e-mail to the wrong person. Today's e-mail programs want to
make it easy to send email. This means that when you start typing the address of
a recipient to whom you have previously sent mail, the "To:" field
may already be populated. Be careful. Always double-check the recipient is the
intended one.
In addition, if you're writing something ugly about Joe Smith, you'll have
Joe's name on your mind.
Don't send it to him. I once knew an intern at a newspaper who did just that.
He didn't like his supervisor and said so in graphic terms in an e-mail. Then
he accidentally sent the e-mail to his supervisor. (The intern kept his
position, but the atmosphere was cold, to say the least. And there was no job
offer at summer's end.)
5. Don’t forward jokes, poems, virus warnings, etc. to everyone in
your address book. The majority of virus warnings are hoax viruses