以下是网络上摘录的部分，觉得很有道理。从老外的角度来看如何写邮件，应该避免哪些问题。与大家共勉！ E-mail mistakes that make you look bad! Here are some easily avoidable mistakes you should know about to keep your image and inbox in tip-topshape. 1. Failing to follow e-mail etiquette. I believe in the old adage, "You catch more flies with honey than with vinegar." There's no point in belaboring the etiquette issue. We all know we should be polite. But here are a few points to consider: o Don't write when you're angry. Wait 24 hours. Calm down. Be reasonable. o Don't use sarcasm. You may think you're clever, but the recipient will be put off. o DON'T USE ALL UPPERCASE! That's the e-mail equivalent of yelling. Your recipient won't be appreciative. Go easy on the exclamation marks, too. Overuse dulls their effectiveness. o Use clear subject lines. That will help people decide whether to read the e-mail now or later. We're all busy. Your correspondent will appreciate your thoughtfulness. o Keep it short. If your e-mail is more than two paragraphs, maybe you should use the telephone. o Change the subject line if you change the topic of a thread. 2. Clicking "Send" too fast. Reread every e-mail before you send it! People will judge you subconsciously on mistakes. None of us is perfect. But you can catch 99% of these problems by rereading the text. And don't depend on the spell-checker. It will catch misspellings. But if you use "four" instead of "for," or "your" for "you're," it won't tell you. It also is not likely to catch any missing words in a sentence that you inadvertently failed to include. So take a minute and reread your text. Don't look like an ignoramus. 3. Forgetting the attachment. This seems obvious, but I can't tell you how many times I've received an e-mail with a missing attachment. Since we all do it occasionally, it shouldn't be a huge deal. However, if you consistently make this mistake, people (perhaps important people) may think you're losing your marbles. They might even hesitate to do business with you in the future. When you get ready to send your e-mail, think: "What am I forgetting?" 4. Sending e-mail to the wrong person. Today's e-mail programs want to make it easy to send email. This means that when you start typing the address of a recipient to whom you have previously sent mail, the "To:" field may already be populated. Be careful. Always double-check the recipient is the intended one. In addition, if you're writing something ugly about Joe Smith, you'll have Joe's name on your mind. Don't send it to him. I once knew an intern at a newspaper who did just that. He didn't like his supervisor and said so in graphic terms in an e-mail. Then he accidentally sent the e-mail to his supervisor. (The intern kept his position, but the atmosphere was cold, to say the least. And there was no job offer at summer's end.) 5. Don’t forward jokes, poems, virus warnings, etc. to everyone in your address book. The majority of virus warnings are hoax viruses[收起]

这几天接连收到几封诈骗邮件。这里贴出来其中一封，提醒大家小心了！ 以下是原文： hello dear, your 30% advance deposit is accepted,the attached orders are important please advise us with delivery date. product.pdf thanks in anticipationframo engineering as2541 coolawanya roadkarrathawestern australia, 6714australiaphone:- +61 8 6189 9100 fax:- +61 8 6189 9112 这类骗子邮件不论怎么变换内容，一个共同点就是附件或链接引导你用你的邮箱账号密码登陆骗子的链接，骗取你的账户，然后登陆你的邮箱，查找有价值的客户信息：一旦找到最近你给客户发的请款pi，骗子就以你的名义偷偷改掉收款人信息，当然是骗子的账户了。而如果你没有设置异常登录提醒，这一切你都不会知道。 以上这封邮件的附件，虽然显示的是pdf格式，点击后指向伪装成163邮箱登陆界面的诈骗链接：，而页面做得与163邮箱是一样的。大家务必要注意了，不要登陆。[收起]