让老外"秒"回复的询盘模板(五)

Hratch
未付款订单改完价格再次催款
Dear $buyer,
We’ve res/et the price for you. We ha/ve given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything el I can help with.
Best regards!
$myname
译文:我们已经为您重置价格并给您原运价XXX%的折扣。如你所知,运输成本非常高,而我们提供的价格比市场价格低,我们从这个产品中赚取不了多少利润。希望您满意,并随时与我联系。
提示:请填写运费折扣。

没有好评,买家对于你的产品表示怀疑 。

Dear $buyer,
I am very glad to receive your message. Although I ha/ven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection rvice which means the payment won't be relead to us until you are satisfied with the product and agree to relea the money. We sincerely look forward to establishing long business relationship with you.
Regards
$myname
译文:我很高兴收到你的邮件。虽然我在DHgate没有多少评价,但我一直在Ebay做业务多年,我对我的产品很有信心。此外DHgate提供第三方担保支付服务,这意味着付款将不会发放给卖方,直到您对产品质量和交易非常满意。希望能够与您长期合作,谢谢。


发货几天后买家没收到货。
Dear $buyer,
We nt the package out on XXXXXXXXXXXXXX, and we he contacted the shipping company and addresd the problem. We he got back the original package and rent it by UPS. The new tracking number is XXXXXXXXXXXXXX.
I apologize for the inconveniences and hopefully you can receive the items soon. If you he any problems, don’t hesitate to tell me.
$myname
译文:我们已经在XXX月XXX号发送包裹,根据您的反馈,我们已经联系货运公司并确认问题。我们将找回原来的包裹并重新寄送,新的货运单号是XXXXXXXXXXXXXX,使用的是UPS。我对此感到十分抱歉,希望您能尽快收到。有任何疑问,请告诉我。
提示:请填写发货日期和货运单号。
2015-05-19 1451阅读
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AI回答:
买家对于收到的商品不满意。
Dear $buyer,
I am sorry to hear that you are not satisfied with the product you received. Could you please tell us the specific problems of the product? We will attach great importance to your feedback and solve the problem as soon as possible.
If it is a quality problem, we will provide a full refund or exchange. If it is a personal preference or other issue that cannot be resolved, we can also discuss a reasonable solution for you. Please feel free to contact me.
Best regards,
$myname
译文:非常抱歉听到您对所收到的产品不满意。能否请您告诉我们产品的具体问题?我们将非常重视您的反馈,并尽快解决问题。如果是质量问题,我们将提供全额退款或更换。如果是个人偏好或其他问题无法解决,我们也可以一起商讨一个合理的解决方案给您。请随时联系我。
提示:请强调提供解决问题的方案,并表现出积极的服务态度。
2023-06-06
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