2010年12月开始的外贸旅程中篇(分享第一个开发巴西的客户)

Jack
在这里强调一下,我之所以连续这个帖子是因为字数超过了4000,不得不选择上中下三篇,以下为中篇





过了1天,我们采购终于找到了一个比较低的供应商,但是价格比较难达到他的1.05,所以我给他发了这样一封邮件,

About 12V 1A adapter,I he the picture,please confirm whether it is the same as you ordered.
The lowest price I can give is US $1.25,MOQ is 3000PCS for every order.
If you order more,the price can be cheaper,but I hope you can accept the price this time.

About 12V 2A adapter,we also can produce it,the price is about US $2.9 each,I also attach one picture.

客户后来回复过来说,

- About the 12V 1A adaptor...
Thank you very much for your price..
But to be honest with you, I he the same product nowadays with the price of USD 1,06 my friend...
Do you think you can get it?

他加了0.01USD,但是我不想就此失去这个客户,所以我写了这样一封邮件,

I am fine,thanks.
1,About the 12V 1A adapter,we can give you only US $1.25 now,but after you place large order from us,we will consider give you US $1.06,is it OK?
2,Our car adaptor can be useful for all of the laptops,and the price is very competitive,why not let me send one sample to you for your reference?
Additionally,could you please take some photos of the car adaptor you he and send it to me?
I believe we he such car adaptor.
He ery nice day!


但是之后有十几天都没有客户的邮件了,这期间我发了几封,他也没有回复,我电话过去,之后他回复了我,

I'm sorry to take so long to answer you about our business my friend.
This week was hard for us, lot of things arriving here in my warehouse..

But, let me answer you about your questions...
- About 12V 1A
The dimensions of outplug are:
Internal diameter.............: 2,1 mm
External Diameter of the pin.................: 5,5mm
Length of the pin .................: 10mm

之后就开始要确定样板了,不过他不愿意付样板,
I'll need to pay the samples?
I thought would be for free my friend. Even because I'll need to test your product and pay for freight and tax here in Brazil.

Why don't we make a fair thing for both of us?
I pay the tax in Brazil and freight but the samples are freely...

Please, let me now your position asap!


此文章为作者原创,版权归外贸邦所有,转载请注明来源,如有违反,追究法律责任。
问题/讨论
回复(2)
我要向AI提问
AI回答:
ion.

客户不愿意付样板费,他想让我免费提供样板,但是他愿意支付巴西的税费和运费,我认为这不太合理。因为我们也需要成本去生产样板,所以我写了这样一封邮件,

Thanks for your reply and sorry for my late response.
I understand that you want to test our products before placing the order, and we do have sample policy, but we do charge for the sample and freight costs.
However, since you mentioned that you will pay for the tax and freight in Brazil, we can provide you the samples for free, but you still need to pay for the samples cost upfront, and we will refund you the cost after you place the order and meet our minimum order quantity.
I hope this is fair for both of us, what do you think?
Looking forward to your reply.

客户同意了我的方案,之后我们就发了样板,客户也确认了质量之后,他下单了,但是他要求付款方式是TT,这在中国是很常见的一种汇款方式,但是对于海外客户来说,这往往会让他们觉得有一定的风险。于是我写邮件告知他,

Thanks for your order and we are glad to work with you!
Regarding the payment method, we usually accept payment by TT. However, we understand the concerns of our overseas clients regarding the security of the transaction.
Therefore, we suggest that you can use a more secure payment method such as Alibaba Trade Assurance or Paypal. This can provide you with extra protection in case any disputes arise during the transaction.
What do you think?
Looking forward to your reply.

客户同意了我的建议,最终我们完成了交易。这次的巴西客户开发之旅对我来说是很有意义的,因为它让我对于外贸的交流和合作方式有了更深入的了解,并且提高了我的谈判能力和沟通技巧。
2023-06-06
追问:
  • Leo
    牛人。。。。。。。。。。。。
    2015-08-04
  • 陆春燕
    很好,可以当做模板来用!
    2015-05-05
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