如何回复客户询盘（一）

如何回复买家第一次询盘，针对不同的情况提供回复询盘模板！


一：针对所有产品询价的邮件回复，交向客户做公司简介
Dear customer,
This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you.
We are very pleased to receive your below email, thanks for your interesting and kind attention. XXX international group was established in 2001, but with ten years of valuable experience in the rubber mainly engaged in manufacturing various rubber products, motors and accessories. Pls visit our website:jjjjj_?s_cr.ckk_okg to check more and detailed items.
Enclosed pls find our products poster and specifications for your reference. We are the real munufacturer of auto accessories in China, we also accept OEM/ODEM order and package.
If you he any interesting on our products, pls feel free to let me know, we will provide you the best price and service.
Best regards,
XiaoA
二：针对某款产品询价的邮件回复
Dear customer,
This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.
We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.
Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hot sell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.
If you he any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.
Best regards,
XiaoA


三：针对OEM/ODM产品询价的邮件回复
Dear customer,
This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.
We are very pleased to receive your below enquiry about xxx, thanks for your kind attention.
However, we are sorry to tell you that we he no the same Gps DVD model you sent to me, but we've promoted our new model #XY-070 DVD which is our hot sell product with perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it. But if you insist on your own model, we can still open the new tooling for you, as we he strong R&D capability and accept OEM/ODM orders.
If you he any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.
Best regards,
XiaoA