求助: 关于客户汇款水单

Elena2
各位前辈,请教一下 叫客户发bank slip 过来,他发了一份过来,不过有些看不懂请教下各位 we refer to your sw/199 DD / 1/9/2014 under ref****** we refer to your payment order 103 dated 12/30/2013 for 5000.00 value 12/30/2013 under reference ******** please be advised that the funds of usd 4850.00 were returend to us by ******* due to ourinternal policy if you would like your payment to be re-effected please provides us with authenticated amenoing instrucions. if we do not receive your amending instruction within 10 business days we will recredit the funds to your account. if funds are recredited to your account we will need a new authenticated payment order to effect payment. 这样到底是付了款吗
2014-06-05 773阅读
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AI回答:
根据这封邮件内容看,初步结论是款项被退回了,原因是由于某种内部政策。邮件提到如果客户想重新支付款项,需要提供证明文件才能继续支付。如果在10个工作日内没有提供证明文件,款项将被退回客户账户。如果退款,那么目前支付已被取消,需要重新提供证明文件进行支付。建议您联系客户和银行进一步核实。
2023-05-22
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