求助!如何跟进来厂拜访的客户??

doris8
LZ??也是经常混迹论坛的,现在遇到了一个问题,还请大家多多指教。不胜感激。我会持续在线直播的!!! 事情是这样:我们公司主要是黄铜阀门的,上上周一一个客户来看工厂,我们当时会议了将近3个小时。报了两款客户产品的价格,带客户参观了工厂,也谈及到了包装和付款方式,当时他也让我们报了很多我们公司产品的价格,说是要根据这些产品的报价来报价分析,同时也了解我们的产品价格水平,这个报价他们当时要的很急,所以在上上周二的时候就已经发送过去给他们了。并且在上上周的时候我也打电话过,他们说报价表已经到了。要等他们回国之后进行会,报价分析。 这个客户想创一个新的品牌,所以需要重新寻找商,上上周一个星期都在中国,期间参观了无数工厂。在他们来工厂之前是完全没有过的,只是和他们采购员对接了一下来访时间而已(在来访前一个星期通知的)。我在上周一的时候发了一封邮件过去,具体如下,但是至今都没有回复,接下去我该怎么跟进呢?还是只能等着他们会研究的结果呢? Dear Francis,(这个是他们公司的技术经理,当时来的人有技术经理,老板和翻译,其他两个人都没有名片) Dear Ivan,(这个是采购员,在这之前都是他在和我说他们公司代表要来工厂拜访的事情) How are you? It is my pleasure to he a meeting with your head officer at Best & Honest. . Now I am doing meeting conclusion, please check some detail as follows: 1. During our meeting, we quote the price of your ball valve ( with brand of MINKOR) in size 1/2'' and 3/4''. Material:body and bonnet Cw617N, ball and stem Hpb57-3, structure with two o-ring, one is NBR, the other is FKM/FPM size? ?? ?? ???weight(long steel handle)? ?? ?weight(butterfly handle)? ?? ???price(FOB Ningbo) 1/2''? ?? ?? ???163g? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? 147g? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? $1.32/pcs 3/4''? ?? ?? ?? ?216g? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???200g? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???$1.75/pcs 2. Package: Now most of our customer only need standard package. That is each valve in a poly bag, several one in an inner box, box with small label show some information( it depends on you), and several boxes in an outer carton, carton with labels. If you need some special package, please send your detail information to me, we can design it to you. We also show some retail package to your head officers during our meeting. But unit price of the products will be a little higher, because we must add this special package cost to the price. 3. Payment terms: Because both of us are new and hen't cooperated with each other before, normally for new customers, we do payment terms as 30% deposit, balance against copy of B/L. And when we get a good business relationship and he a nice understanding of each other, we will change it to some credit payment, for example, 30% advanced payment, balance 30 days after B/L date. For this, we can talk later. During our meeting, we talked a lot and get a better understanding of each other. Best & Honest sincerely hope to establish friendly and cooperative relations with you. We will provide you with best and fastest quality, service and promote delivery. So if there is any support you need please let me know. Looking forward to hearing from you. Best regards, Joan
2014-03-15 1997阅读
问题/讨论
回复(14)
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AI回答:
ss relationship, we can discuss other payment terms.

4. Other products: During our meeting, we also talked about other products of our company. I have attached our product catalog for your reference. If you have any questions or need more information, please feel free to contact me.

I am looking forward to hearing back from you soon. If you need any further assistance from me, please do not hesitate to contact me.

Best regards,

XXX

如果邮件已经发出去了但对方还没有回复,可以在几天后再发一封邮件,询问是否已经收到并能否提供进一步的报价分析等信息。如果还是没有得到回复,理应给对方打电话或是发短信,向对方说明情况,并预约一个后续的时间,以继续跟进。在和客户保持良好联系的过程中,建议每隔一段时间就与客户联系一次,以确保客户也一直持续关注交流。
2023-06-22
追问:
  • Geoffrey.Cheung
    我觉得说得有点多了。比如包装一项,你只要先把你们的常规包装告诉客户,就行了。 然后你看看他有没有其他要求。 没有最好。有其他要求你的话再讨论。----个人意见。
    2014-03-22
  • Jason.Mao
    他们新品牌是打算什么时候创立,这会不会只是前期的一个调查。等到一定的时间才会投入使用?
    多和客户沟通,可以不仅限于合作的事。知己知彼才能百战百胜嘛~~~~~
    2014-03-21
  • liu12
    内容确实有点繁。如果可以在表述上下些功夫相信效果会更好些。
    2014-03-21
  • sylvie
    昨天给我回邮件了。就一句话!!!
    Our head officers just came back from the business trip and we need some time to consider gathered  information


    又要始漫长的等待了
    2014-03-20
  • DID45
    再等等吧,你都说了参观了无数个工厂了,一家家比对也是要花时间的。
    2014-03-20
  • sylvie
    这几天不上班,等上班帮你看
    2014-03-19
  • ret
    这两款是当时谈的产品,还有其他的价格是以报价单形式发送到呃
    2014-03-19
  • Linda11
    这是会议总结啊~~谈了三个多小时呢~~~
    2014-03-18
  • Truong.Dieu.Hoa
    好像是有些长,而且报价单都是以文件发给客户会方便些的
    2014-03-18
  • liu12
    不回复就打电话跟踪啊,我想说楼主的邮件有点冗长啊,哪个国家的啊?一般还是简单明了就好的。。。
    2014-03-17
  • sylvie
    这个~~~~~
    2014-03-17
  • shao4
    来了。不过,没什么意思给。觉得,就是打电话问问客户,问候下:习不习惯这边的生活呀?关心一下。不过,第一印像很重要。
    2014-03-16
  • shao4
    来个人好不好啊,急啊急啊急啊!!!!
    2014-03-16
  • Jason.Mao
    咋都没人来啊。在线等的啊!!!
    2014-03-16
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