无论你是在商业中向别人绍你的业务或推销,在社交活动中介绍自己,你都想迅速抓住对方的注意力,当对方给你的时间可能只有30-60秒,所以你需要对你的公司或产品进行简短,吸引人,容易掌握的解释。
电梯推销演讲在当今商业环境中是一个非常有效的表达或沟通方式或理论,它可以让你在尽量短的时间突出自己的主题,在30秒内做出一个令人难忘的推销,达成你期望的目标。
1 什么是电梯演讲?
电梯演讲英文是Elevator pitch,也叫做“麦肯锡30秒电梯理论”。
据说是源自麦肯锡公司一次沉痛的教训,麦肯锡曾经为一家非常重要的大客户做咨询,团队花费很多时间和精力做了充分的准备,在会议要开始的时候,客户方因为有紧急情况发生,客户的CEO不得不马上离开。在快要进电梯时,客户的CEO问麦肯锡的项目负责人能否利用他坐电梯到停车场的时间说说报告的主要内容。项目负责人当时没有准备,而且在短暂的30秒或1分钟时间内也无法说清提案的主要内容。最终,麦肯锡失去了这位客户。
从此麦肯锡要求员工培养一种能力,就是在尽量短的时间内,比如在电梯间的30秒或一两分钟内,把事情表达清楚,直奔主题。
电梯演讲是对你所做的事情或你所卖的东西的简短、令人难忘的描述。其目的是为了赢得第二次谈话,是一个吸引潜在客户更多注意力和时间的机会,而不是说服你的谈话对象购买你的解决方案或达成交易。
这跟开发信的本质有共同点,开发信最重要的目的是开启对话,而不是在开发信中完成销售。
2 电梯推销演讲应该有多长?
一个有效的电梯推销应该不超过30秒,就像你在电梯里乘坐的时间一样。比如下面这个:
I help companies like yours increase production by up to 30% without additional cost.
你要保持你的话语容易消化,避免试图深入到具体细节,因为这可能会拖累谈话,并失去你潜在客户的注意力。
另外,电梯演讲应该在别人的提示下进行。如果你自发地对随机的人背诵,对你自己没有任何好处;但如果他们问起来,你要准备好一个有趣的、精心设计的电梯推销演讲。
02
如何一步一步写出一个电梯演推销讲稿
下面的内容用了一个叫做“Better Than the Rest Cable”的公司来做例子。
1 自我介绍
在开始你的电梯推销之前,你需要向谈话对象介你是谁,在公司的角色是什么,这将有助于你在正确的基础上开始谈话。
不要喋喋不休,因为你还没有赢得潜在客户的兴趣或关注。他们还不关心你是谁,你工作了多久,或者你以前做过什么工作。
把关于你的信息保持在最低限度,并在以后的交易中赢得分享更多信息的机会。例如:
I’m a sales rep at Better Than the Rest Cable.
2 说明公司的使命
对你的公司是做什么的有一个清楚且简洁描述,例如:
I’m a sales rep at Better Than the Rest Cable. We help hotels across the U.S. pair with the perfect cable provider and plan for their region and needs.
3 解释公司的价值主张
写一个简短的一至两句话的说明,说明产品或服务为客户提供什么价值,公司在哪些方面做得特别好,与其他公司有什么不同,用这些信息来引起他们的兴趣。例如:
I’m a sales rep at Better Than the Rest Cable. We help hotels across the U.S. pair with the perfect cable provider and plan for their region and needs. With regional experts assigned to each account, we help hotels identify the most cost-effective and guest-delighting cable plan for them.
4 用一个切入点来抓住他们的注意力
用一个令人兴奋的故事、事实、统计数字来吸引你的听众,一个引人注意的切入点会增加对方的参与感。
I’m a sales rep at Better Than the Rest Cable. We help hotels across the U.S. pair with the perfect cable provider and plan for their region and needs. With regional experts assigned to each account, we help hotels identify the most cost-effective and guest-delighting cable plan for them. On average, we’re able to save hotels up to 25% on their annual cable bills.
5 持续的练习
你需要大声朗读你的pitch,确保它听起来自然,你需要持续练习你的文案,使其清晰、简明和有节奏感。
如果过于正式,你会显得拘谨,要让你的pitch具有对话性。
演讲最好是30秒,这是一个很好的长度,如果你的潜在客户对你有兴趣,你可以再详细说明。
03
电梯演讲中的注意事项
1 不要喋喋不休
I’ve been a rep at Sales-R-Us for five years now. They’re the best company I’ve ever worked for. I’ve loved my time there. I started as a BDR and have worked my way up to a senior position. I’ve never looked back. I also love the services we sell. I can’t wait to tell you about them. Sales-R-Us help companies become more efficient with their sales through training, evaluation, and leadership management, and that’s just to name a few. We have a unique approach that’s been honed by lots of sales experts over the years, and I’ve seen our solution really help a lot of companies and teams. I’ve had many clients whose businesses have been saved because of our genius solution. I know we can do the same for you. Would you be interested in learning more?
太长
花了太多的时间自嗨
不具体或没有可操作性
没有提供实际的例子或吸引人的事实
2 不要使用太多的专业术语
At Stratosphere Solutions, our OS-level virtualization delivers software in containers, all of which share the system of a lone operating system kernel. These containers are isolated but can communicate with one another through well-defined channels. Ultimately, this lets you use fewer resources than traditional virtual machines.
有太多的专业术语(没有相关技术知识的人听不懂)
试图将一个极其复杂的话题浓缩在30秒内
价值主张并不明确
04
12个电梯推销演讲的实例
下面的电梯推销演讲例子可以为你提供一些灵感。
下面的内容用了一个叫做“AnswerASAP”的公司来做例子,他们的产品是一个可以自动创建和生成报告的工具或软件。
1 提出一个吸引人的问题
Has your boss ever asked you to “whip up a quick report before the end of the day”? You say yes with a sinking heart — because you know it’ll be the opposite of quick. The founders of my company, AnswerASAP, constantly dealt with this problem in their roles as marketing executives. So they created a tool that puts all your data in one place and creates unique reports within 30 seconds or less.
提出问题 – 感同身受- 转折点- 增加价值
用一个问题抓住注意力
提出一个经常出现的痛点
对痛点有同情心
直截了当,没有专业术语
2 提高可信度
As an account executive for AnswerASAP, I talk to hundreds of marketers per month. And 99% of them hate creating reports. It’s time-consuming, it’s tedious, and it’s usually not your highest priority. That’s where our tool comes in — it pulls from all of your data to create any report you want in less than the time it takes to pour a cup of coffee.
显示了演讲者的权威
强化痛点
使用了一个常见的比喻来强调该易用性
3 惊喜的结尾
You want to know how many leads from your webinar campaign became customers versus leads from your trade show booth. But only customers who bought two products — and weren’t already in your database.
How long would it take you to create that report?
If you had AnswerASAP, a data and reporting tool, you’d already know. It creates reports in a matter of seconds.
有一个惊喜的结局
有创意地说明了产品的价值
推动对方把目前的情况与一个更好的情况进行比较
4 优秀的数据
Your marketing team members will each spend approximately 8,730 minutes of their work year putting together reports. Across your teams and departments, how much money can you save if you took that chore off their to-do lists with AnswerASAP, the reporting tool that automatically pulls your data into an easy-to-read (and send) dashboard? We’ve saved companies thousands of dollars per year, and they’re operating more efficiently than ever.
用统计数字来说明问题 – 向他们提出问题 – 提供社会证明
用数字吸引注意力,同时加重痛点
激发了挫败感
5 短小精悍
The founders of my company were originally marketers. The worst part of their day, by far, was … Want to take a guess? No, it wasn’t arguing with Sales. They detested making reports. I don’t blame them. You know what a pain in the neck it is. That’s why they created AnswerASAP. You can create any report you want in a matter of seconds.
短小精悍
解释了产品
讲了一个公司的起源故事(根据认知心理学家杰罗姆-布鲁纳的理论,当一个事实作为故事的一部分呈现时,人们记住它的可能性是22倍)
6 客户案例
Siena Rosen, a marketer at Dunder Mifflin, used to spend 30 minutes per day manually creating reports. Now that she uses AnswerASAP, that’s gone down to four minutes. She’s making twice as many reports in less time. Our tool helps marketers like Siena answer any question on their mind (or their boss’s) nearly instantly. If you’re curious, I can explain more.
使用客户的例子来赋予产品可信度
展示了一个清晰和令人信服的前后对比
展示价值
给对方一个机会说”告诉我更多”或”我不感兴趣”
7 摆明事实
Every day, the average marketer spends half an hour putting together reports. Most of the time, these reports are barely glanced at — or worse, ignored altogether. AnswerASAP, which stores all of your data from every tool your business uses, is a game-changer here. Just type what report you want: For example, “A bar chart of revenue from every lead source in the past month.”You’ll get your report in 30 seconds.
陈述问题 – 加重问题 – 引出方案 – 增加价值
使对方意识到问题
激发挫败感
通过一个简单的例子帮助对方准确地理解产品的工作原理
8 使用幽默感
How many marketers does it take to do monthly reporting? None if they’ve automated the process with AnswerASAP. Each employee that uses this tool saves 30 minutes per day on average, which is time they can spend on marketing tasks more worthy of their time such as improving performance on campaigns and increasing ROI across the board.
吸引观众
提供关联性
利用行业中的一个已知事实,并定位一个意想不到的解决方案
9 打感情牌
When I started my career in marketing, I thought I would be making a difference for my organization right away, but as the junior member of the team, all the reporting and administrative tasks were pushed onto me. I was spending so much time creating reports for key stakeholders that could’ve been diverted to more important revenue-generating activities. If you’re not using AnswerASAP, you’re spending too much of the organization’s time, money, and talent on something that can be generated by our tool on-demand in 30 seconds.
通过讲故事唤起人们的情感和共鸣
建立了一个可以理解的痛苦或问题
得出了一个令人震惊的结论
10 一句话搞定
AnswerASAP saves marketers time by eliminating the tediousness of data-gathering and formatting to create beautiful marketing reports in less than 30 seconds.
展示价值 – 解释优势 – 讲述特点
展示了公司的价值主张
直奔主题,短小精悍
11 利用熟人
As I understand it, we have a mutual connection — Zachary Koch. He’s actually a customer of ours. His company was able to cut its software development lifecycle in half by leveraging our solution. You two are industry partners of a similar scale, so you would likely see similar results. Would you like to hear more about what we did for him and could do for you?
立即建立了信任
引用了容易验证的结果
12 变成一个顾问
In working with other budding B2B SaaS companies, we’ve found that one of the key issues they struggle with is content marketing. This past year we helped a number of your industry peers to create, publish, and promote blog content to support their inbound marketing efforts, resulting in an average 20% increase in leads generated. Would you like to hear more?
显示了对潜在客户的熟悉程度
提供了可操作的思考
提供了具体的结果
05
4个电梯推销演讲的模板
模板中方括号内的文字用你自己公司、产品、服务、客户的信息来代替。我鼓励你添加、删除、改变这些文案,以确保你的电梯推销演讲符合你自己的受众,并与你自己的实际情况相匹配。
每个模板都有一个例子,你可以从这些例子中获得灵感。
这4邮件模板属于红板砖VIP专享,所以不在本文直接展,但有2个方法可以查看这些内容:
在电脑上访问
点击“阅读原文”后,登录你的VIP账号即可访问隐藏内容。(微信公众号后台回复“vip登录”,了解如何在微信登录红板砖的VIP)