在春节放假前,外贸人要做好的工作都是为了给春节前后的客户跟进和订单开发做充足的预热和准备,保持商务沟通的连贯性和专业性。
提前及时给客户发送邮件告知春节放假事宜,方便彼此的工作沟通和衔接,同时也能利用假期的节点进行催单。
以下英文邮件模板供参考:
通知客户我们的放假时间
Dear XXX,
We would like to express our sincere gratitude for your continuous support. We kindly inform you that our company will be closed from XXX to XXX in observance of the Chinese traditional festival, Spring Festival. Normal business operations will resume on XXX. While we will accept orders during this period, please note that they will not be processed until XXX, which is the first business day after the Spring Festival.
We apologize for any inconvenience caused and kindly request your assistance in pre-arranging any upcoming requests to ensure optimal service delivery. In case of emergencies during the holidays, please do not hesitate to contact us at [phone number or email address].
Thank you once again for your unwavering support.
XXX
Company Name
Tel: +86-XXXXXXX
建议客户提前下单
Dear XXX,
Please be advised that we will commence our holiday for the Chinese New Year from XXX to XXX. We kindly recommend placing orders in advance so that we may arrange the pre-production process accordingly.
Should you have any concerns during this period, please do not hesitate to contact our dedicated sales representative. We apologize for any inconvenience caused.
Best regards,
XXX
Company Name
Tel: +86-XXXXXXX
催老客户在放假前付款
Dear XXX,
Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX
对过春节的客户发祝福邮件
哪些国家过春节?事实上,越南、韩国、新加坡、马来西亚、泰国、印尼、文莱、菲律宾等国都过春节,并且还有针对春节的法定公众假期。外贸人利用春节这个时机,送上一个大方得体的春节祝福。
Dear XXX,
Happy New Year! Sincerely thank you for your support all the times. Wishing you peace, joy and happiness through the coming year. All the best wishes for you and your family.
In the coming days, we will continue to provide you the best quality products and good service. I believe that we will have more cooperation chances in the future.
Wish you have a wonderful day.
Best regards,
XXX
Company Name
Tel: +86-XXXXXXX