Voicemail，也叫语音信箱，语音留言，语音邮件。在国内使用的不广泛，但在海外商务环境中却经常使用，如果你给潜在客户留的voicemail清晰且专业，那么你在后续的沟通中将有更多优势。
好了，接下来为大家准备了16个用于国外客户开发的Voicemail话术模板，其实很多都是cold call的话术模板，只不过对方没有接电话，就只能留言了，所以这些模板的本质其实是cold voicemail，或者其实有点像我们更熟悉的cold email，这些都是我们用来开发客户的方法。
01
一个在cold call通用的voicemail模板
一个最常见的普通voicemail模板
Hello, this is [Your Name] from [Company Name].
I’m calling because [Reason for Calling]. I’d love to talk to you about [insert benefit you can offer if they call back].
My number is [Your Number]. I’ll also follow up with an email tomorrow, and I look forward to hearing what you think.
Have a great day. Goodbye!
在紧急的时候用这个voicemail语音邮箱模板。它的有点是通用性强，并且一针见血，但如果有条件的情况下，还是建议使用其他更加个性化的voicemail模板。
02
有推荐人介绍的voicemail模板
如果有推荐人，你在cold calling的时候就很有优势，所以你一定要重点突出你的优势。
Hey there [Prospect’s Name]. My name’s [Your Name] and I’m calling from [Company Name].
[Referrer’s Name] reached out to me and suggested we touch base about working together. [He/She] thinks you’d be interested in learning a bit more about [Your Company’s Product/Service]. If you’ve got a minute this week, give me a call at [Your Number] and we can talk more about [Solution You Offer] for [Prospect’s Company Name].
I also sent you an email with a little more information about our [product/service]. Looking forward to hearing from you, [Prospect’s Name]! Thanks, bye.
如果你的公司有员工或客户推荐计划，一定要在语音邮件中提到推荐这个潜在客户的人的名字，这样才能建立个人联系和信任。
03
用voicemail来回复客户留给你的voicemail
有时潜在客户会主动联系你，并要求提供更多信息，他们也会给你留一个语音邮件。
1. 如果电话没有留voicemail或留下了voicemail但内容比较模糊，使用这个voicemail模板:
Good [morning/afternoon/evening] [Prospect’s Name]. This is [Your Name] from [Company Name], returning your earlier call.
If you still wanted to touch base, I’ll be available [Hours] at [Your Number]. Feel free to give me a call then or email me at [Your Email] so we can set something up. Again, that’s [Your Email].
Looking forward to catching up. Thanks and have a good day!
2. 如果潜在客户的voicemail比较具体，使用这个voicemail模板:
Good [morning/afternoon/evening] [Prospect’s Name]. This is [Your Name] from [Company Name], returning your earlier call.
I had a chance to look into what you mentioned on your voicemail, and I’d love to catch up if you have a few minutes.
I’ll be available [Hours] at [Phone Number]. Feel free to give me a call then, or email me at [Your Email] so we can set something up. Again, that’s [Your Email].
Looking forward to talking. Thanks and have a good day!
当潜在客户会主动联系你，并要求提供更多信息，他们也会留语音邮件给你。所以你也可以尽快通过voicemail给对方回复。
04
活动或展会的voicemail模板
如果你和同事在贸易展、行业活动或会议上与潜在客户建立了联系，可以用以下语音邮件跟进。
1. 开发你自己见过面的潜在客户：
Hi [Prospect’s Name]. This is [Your Name] from [Company Name]. We spoke at [Event/Show Name] about helping [Prospect’s Company] with [solution your company provides].
I thought a bit more about what you said at the event, and I’d love to go over a few of my thoughts with you. Give me a call back at [Your Number] when you get a chance. I’m also sending you an email with my contact information.
Have a good day. Bye.
Cold Calling是一个常见的开发客户手段，如果操作得当，效果会非常好。另外，很多时候Cold Calling跟Cold Emailing（也就是我们说的开发信一起使用）是一起使用的。红板砖还为你准备了10多本关于Cold Calling相关的PDF电子书
2. 开发你同事见过的潜在客户：
Hello [Prospect’s Name],
This is [Your Name]. You spoke with my colleague [Colleague’s Name] from [Company Name] at [Event] the other day, and [he/she] mentioned you wanted to talk about [product/service you offer].
Feel free to give me a call back at [Your Company’s Product/Service]. I’m also sending over an email with my contact info if you’d prefer to set something up that way. Have a good day!
如果你和同事在贸易展、行业活动或会议上与潜在客户建立了联系，可以用语音邮件来跟进。因为你们已经与潜在客户已经互动过了，在语音邮件中重点提及具体的谈话要点，以唤醒潜在客户的思维。
05
从合作伙伴获取潜在客户的cold call语音留言模板
当合作伙伴给你一个公司或个人的联系人名单时，要主动电话联系他们，如果他们不接，你就使用voicemail。
Hi [Prospect’s Name].
My name’s [Your Name], and I’m reaching out from [Company Name].
We’re working with [Partner Name], and they thought it would make sense for us to touch base about [Your Company’s Product/Service].
Feel free to give me a call at [Your Number] so we can talk through it more. I’m also sending you an email with more information about our company and how our partnership with [Partner Name] can help grow your profits.
Again, this is [Your Name] from [Company Name], and you can give me a call back at [Your Number].
Thanks!
当合作伙伴发过来一个公司或个人的联系人名单时，要主动联系他们，如果他们不接，就留下这个语音信箱。
06
当潜在客户主动联系你时，可以使用的cold calling语音留言话术
当潜在客户主动联系你要求一个演示或免费产品来了解更多关于你公司的时候，这对于外贸业务员来说是一个大好消息，你可以根据情况来使用下面这些语音邮件。
1. 如果潜在客户直接要求你提供演示或提供更多信息
Hi [Prospect’s Name].
My name’s [Your Name], and I’m reaching out from [Company Name].
We’re working with [Partner Name], and they thought it would make sense for us to touch base about [Your Company’s Product/Service].
Feel free to give me a call at [Your Number] so we can talk through it more. I’m also sending you an email with more information about our company and how our partnership with [Partner Name] can help grow your profits.
Again, this is [Your Name] from [Company Name], and you can give me a call back at [Your Number].
Thanks!
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