客人不愿出模具费，商也不愿意出图纸。

最近有个麻烦事，我们是一家贸易公司，有个客户一直在，快二个月了，客户把他们的设计图纸什么的都发给我了，但是现在就僵在了模具问题。 1，客户不同意出模具费，说我们什么都没有给他，他不愿意出（本人觉得是可以理解的）。 2，我们的商又不愿意出图纸和样品，说是必须要出模具费之后才肯。 3，客人还有提到要我们在美国设立公室，我实在不懂是什么意思。 以下是客户最近回我的邮件，麻烦各位大侠给我点意见，我真心不知道该怎么回这封邮件了，非常感谢。 Bay, In fact I am. I am trying to be the bridge between an American corporation and a Chinese manufacturer. I understand what an American corporation needs but I don't really understand what is the capability of the Chinese manufacturer. Give a example: I was working for Philips medical device group going back few years ago I was doing a project to add the wireless capability to their medical device. A GSM modem I brought from Motorola was $240 a piece then I found a Chinese made GSM modem for $20 a piece in ShenZhen. I was trying to get the Chinese manufacturer to help us to find a software driver (source code) so that we can integrated to our medical device but Chinese manufacturer didn't responded. the end of the story is Philips use a modem for $124 (end up use a lite version with reduced functionality) in production. the quantity of the Philips medical device was projected to be three to ten million units a year. Selling product in US market is not easy. Over the years I came across a few good Chinese companies that has sale office in US and give very good pre-sale support but we didn't buy product from them for other business reasons. The current smart battery design we he few solutions locally in USA. but they are high cost the battery cell is from Japan or Korea or US. The reason I am interested your company is low cost. At this moment our company don't he the engineering resources to design a smart board so we can not use the "dump" pack from you. but it may be possible to design the smart board our own by the end of this year so we can use you "dump" pack or cells from your company.