一直不出货来，船期推了三班了，怎么跟客人回邮件

Dear valued customer,

We apologize for the delay in shipment and any inconvenience that this may have caused. We wanted to update you on the situation regarding the cardboard boxes with the card holders. Due to the recent city-wide shutdown in our region, several production facilities, including our electric plating plant, have been forcibly closed for the last two months.

As a result, our shipping schedule has been disrupted, and we have had to push back the shipment by three batches. However, we are doing our best to ensure that we meet all of our commitments to our customers.

We have made arrangements to relocate our production to another city in order to complete the shipment as soon as possible and ensure timely delivery of your order. We appreciate your patience and understanding as we work to resolve this situation.

Once again, we sincerely apologize for the inconvenience, and we promise to deliver high-quality products and services in the future.

Best regards,

[Your Name]