出口秘鲁 我是SOHO 电放的提单 客户现在要什么丫？

i need you they send me the bill, but in microsoft word document type or excel? ?with the signature and seal. in conclusion the same invoice only this time the invoice??in word document or excel. please send it as soon as possible. i need it urgently to pick up my goods customs 货到目的港了 我们提单电放的??清关单据是扫描的发给他的? ?她这个我还没遇到过。有谁能帮帮我？