i am so worried about this order, and my boss is very angry with me, because it was supposed to fit, because you said it was enough ti fill one hq, now we need all those goods here before december and he no other container to fill, and no more money to bring them, and we where pushed to pay them all for nothing, because they are not even going to be here for the peak season...
this is not a good start.... i hope it is posible to solve son.
please keep me updated with this order.
以上是客户回复我的邮件内容。
情况是这样的: 昨天出了一个高柜, 有些产品不能装完,要追加一个20尺柜才能把剩下的产品出完. 现在客户很生气,说我们跟她说下订单前,说一个高柜可以装完,现在又装不完.而且她不打算出任何钱了,现在我应该怎么?
再追加一个20尺柜的话,我们是fob的, 只负责拖车跟报关费,没可能把海运费也出了的.
求各位大神帮我想下解决方法.[收起]