∝■强烈推荐第十二■∝我的第一单(外贸全流程)

lydia.dong
深圳的天气不大好,但是我的心情却十分朗。经过了将近两个月的时间我终于完成了我的第一单。数量不多,只有24样产品,30件货,9个方,但是怎么说也是我的第一个订单。我想把我的单原过程,经验,总结一起分享给大家,希望能给初学者点一下明灯,给老业务员作一作参考。 首先,我们是一家有进出口权的外贸公司,专营家具出口,家具货值有大有小,体积比较大。一般样品单过后就是柜单,利润对于公司来说也是比较客观,但是由于不是工厂,既要回避工厂,又要回避客户,所以有时拼柜都要在深圳公司本地进行,十分麻烦。价格又无法和工厂竞争,可以说是在夹缝生存,由此我们的客户群就已经无法是老中国或者专业家。俱我统计,我在网上找到的这些客户,80%连提单,fob是什么都不知道的。但是对于总结性的话题来说,我当时我这个保加利亚客户的时候并不了解这一切,甚至造成了一时的balance风险。无论如何,我先从认识到磋商始讲起吧。 当时是来自trade big的一封询盘:很简短,但是看得出不是套价客户。 pls send us your sales and delivery terms as well as catalogues and price lists. b.regards we would you like to know other information 当时,我没有报价,只是把详细的catalogue发了过去,并且询问了一下对方公司的情况(sorry i he lost the mail)提出了一些问题例如最小定量,是否能一次柜。目标市场是哪里,能否接受付款方式。并且把网站给他,要他把感兴趣的item no告诉我。当时客户就给我发了封: dear mr lau, reference is made to your kind mail dtd 16.08.05 with attached price list and sales terms about your items. we are a trading company, wholesaler and retailer of various bathroom furniture for the past years now. we are dealing with wholesalers, hardware and furniture chains as well as retail shops. we he our own distribution network for our offered bathroom furniture and alongside with that two retail studios for modern furnishing. for our enlarging of offered items we he directed our interest towards modern furniture of trendy and modern design on reasonable and competitive prices. for this purpose we are looking for manufacturers who can supply us with small qty’s and bigger variety of furniture on a regualr basis. our two ports of dispatch are ningbo and guangzhou. we are also looking for ready made furniture which can be shipped asap. after we checked your web page however we will need fuller information on offered items by you such as colour catalogues and small samples of fabric. we would also like to comment on your min. qty – one 20 “fcl. we deal with other chinese suppliers by combining loads in 20 and 40 “ containers. however, as your furniture is very versatile and you he many models it will not be possible for us for first trial orders to import full 20”. in our long-term practice we prefer to buy smaller qty’s more frequently to keep up with trend changes. also in furniture line we will just be beginning to offer new furniture and will require at least one full year until we can be sure which models are suitable on local market. all the more we he to try out your items first on local market and see demand, quality and competitive price. re: payment terms – your offered pmt terms are the same as our pmt terms 30% t/t and 70% balance pmt upon original b/l so it is ok. awaitng your fourable news and comments i remain with regards 然后根据我的那封感兴趣的item no回复 dear joe, after i checked your detailed web page we express initial interest for following models. we will need their fob guangzhou prices for our perusal and their packing dimensions: yd-sb0007? ?? ?sofa yd-sb0015? ?? ?sofa yd-sb011? ?? ???sofa yd-6101? ?? ?? ???modern chair yd-9458? ?? ?? ???modern chair hz-9455? ?? ?? ???modern chair yd-9411? ?? ?? ???modern chair yd-9451? ?? ?? ???modern chair yd-6067 yd-6114 yd-9456 yd-9457 yd-6032 yd-6036 yd-fs1010? ?? ? sofa yd-fs0003 yd-fs1001 yd-rp0014? ?? ?in white colour yd-rp0016 yd-rp0013 yd-cf004 yd-cf009 yd-cf002? ?? ???day bed pls furnish us with your prices and inform whether you he inquired models in stock for us to coose samples from. awaiting your news asap i remain with regerds 当时在这个过程中我犯了几个错误,但是也不能说绝对的错误,因为我们是外贸公司,所以对于垫款方面我们必须先把钱垫给工厂发货,进仓,船后才能拿到提单,而现在接受了见提单付款而不是发货前付款,等于是占用了资金并存在一定风险。所以在这个时候其实没有和客户磋商付款方式应该选有更有利一点的方式,比如样品单前t/t 100%。或者是50%or 70% before delivery。第二个很大的错误是没有把客户写的这些item no仔细核实一下是哪些厂的,客户的少,一款一两个,但是后来才发现这些货24件竟然有七家厂。而且大部分厂选择样品t/t全款,造成了又一阵被动,垫出去的款实际上超过占用资金是要算利息的,这样也没有想到,自己贸易公司的财力是不可以和工厂去拼的。
2013-05-14 1388阅读
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AI回答:
us to combine the loads. Therefore, we would like to know if it would be possible for us to order smaller quantities of each model and combine them together in a container.

As for the payment terms, we prefer to work with suppliers who accept either letter of credit or bank transfer. Could you please let us know your payment terms?

We look forward to receiving your response and further information about your products.

Best regards,

[客户的名字]

根据客户的询盘,我回复了客户并附上了产品的详细目录和价格清单。同时,我也询问了客户一些关于订单的详细信息,包括最小定量、支付方式以及目标市场等。客户回信中表示他们是一家贸易公司,经营浴室家具,并且向我介绍了他们的公司背景和业务范围。他们表示他们寻找能够以小批量供应且拥有多样化家具的制造商,并且希望能够合并多个订单在同一个集装箱中发货。

客户还提到,他们的装运港口是宁波和广州,他们希望能够尽快交付现货。在查看了我的网页后,他们表示还需要更详细的产品信息,包括颜色目录和小样品。

对于最小定量一20英尺集装箱,客户提出了一些疑问,因为他们通常会将多个订单合并在同一个集装箱中,但是由于我的家具款式繁多,合并可能会存在困难。因此,他们想知道是否可以单独订购每个款式的小批量,并将它们组合在同一个集装箱中发货。

对于支付方式,他们更倾向于与接受信用证或银行转账的供应商进行合作。他们希望我能够告诉他们我的支付方式。

我期待着收到客户的回复,并提供关于产品的更多信息。

此时,我准备回复客户,提供更详细的产品信息,并就订单的事项与客户进一步沟通。
2023-07-03
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  • lydia.dong
    好贴,顶顶!!!谢谢分享·!
    2013-05-22
  • 蘇婉毓
    hehe,很多费用的。。你以为呀
    2013-05-22
  • nitesh
    记得斑竹好象说过你的提成是纯利润的50%,所以你赚了3000块。。。
    呵呵,个玩笑。。谢谢你的分享 。。。。。
    2013-05-21
  • May7
    先顶一下,有时间慢慢看
    2013-05-20
  • CocoTowne
    是的,外贸公司操作的全流程都有涉及
    2013-05-20
  • James.Fu2
    楼主厉害, 简直就是外贸流程的经典....
    2013-05-19
  • FRANK13
    先顶一下,期待着斑竹的精彩下文!
    2013-05-19
  • 孙涵
    好事多磨,加油,加油!
    2013-05-18
  • 蘇婉毓
    精彩!好好学习。请多指教。新手
    2013-05-18
  • 郑鹏飞
    爽!!!!精!!!.下帖????
    2013-05-17
  • fanwei13
    终于完了,请大家勘正
    2013-05-17
  • JACKEY
    客户问题解决了,继续讲和工厂的磨合。

    当客户的订金到了之后,老板便要我去和工厂签销合同,而我先也没有发现,原来自己的货是七个厂的。而同时也得到了一个很不好的消息,客户的进仓库期竟然排到了15天后。那就表明,我需要在15天内材料,要他们货,给他们付款,并在款到后让QC验货,签名后付余款。而且很多散的工厂是有可能不的,只有可能T/T全款后要老板去交涉。并且在发货前付款后将他们全部拉到深圳来,在我的眼皮底入仓,而且知道了,深圳两家厂,顺德三家厂,东莞和韶关各一家厂。当时我完全傻眼了。。

    我在没法的同时进退两难,又不能直接告诉客户,又不能为几件货影响到工厂的关系,没有法一次性了七份购销合同,在同一天传给工厂,将样品时间到8~9天,延期后产生费用都得很大。质量要求也很严。其实当时我没有顾及到一个重要环节,包装。造成了一张2000多,毛利1300多的床包装出了很大的问题。我这里想分享的经验是:对于大型货物走散时一定要订木架包装。

    过了四天,工厂的一张样品从韶关寄过来了,因为当时不知道有货运可以操作而直接走的快递,一张按摩椅花了150元。当时被老板骂
    2013-05-16
  • shang
    不冒泡泡,对不起你!
    2013-05-15
  • 郑鹏飞
    不错,不错,夹缝生存! 很有启发,感谢版主再次发帖
    2013-05-15
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