客户跟踪回复,如何有效的跟踪客户,本人试过了,有用哦

大哙妹
分析下原因,一般情况下我会再写封追踪信给他:
Hope you are fine, my friend.It is regret that
I haven't receive any information from your side. May I have your idea about
our offer? We will try to satisfy you upon receipt of your reply. As we don't
want to lost a good customer like you!If there is anything we can do for you,
we shall be more than pleased to do so. Hope we can build good cooperation with
your.
如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)
Glad to contact you again! Have you kindly
check my offer? Hope they are workable for your market! Sorry that we still
don't receive any information from you. I would apprreciate for your any
comment about our offer, including price, quality, sercive. No matter if it is
positive answer, It is great help for us to meet your requirement.Waiting for
your favorable reply soon!
之后的日子里,可以尝试新产品的报价,刺激下客人的神经.
我通常是这样写的:good
day!my quotation of digital photo frame you might have received and
considerated. could you kindly advise your comments at your earlier
convenience? if the products isnot your are expecting,pls advise me your
details requirement, i will re-offer asap.i am of service at any time!
但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:
Dear ***,Wish you have a nice day!May I ask
whether you have received my quotation?Now I am sending it again,if you have
any other ideas.Please feel free to contact me.We will do much better if you
can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie.
但是,想成功可不是容易的事情.
dear sir have you received our quotation of
..., if you have any further question,please don't hesitate to contact us.we
are waiting for you comment about our quotation.we hope that we can establish a
good business relationship with you in the nearest future.your prompt reply
will be appreciate.
回复A:直接去函敦促
Dear Hugo Chu, Wish everything well with you
and your esteemed company ! We are in receipt of your letter dated Aug 10 , and
as requested was expressed you 3 catalogues for our refrigeration goods . We
hope they will reach you in due course and will help you in making your
selection . Wish we will promote business as well as friendship! Best wishes !
Kevin
回复B: 先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION
OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir, Good morning! Hope you have got a
wonderful weekend! For several days no news from you, my friend. Now I am
writing for reminding you about our offer for item of **** dated ** ** **
according to your relative inquiry. Have you got (or checked) the prices or
not? ( You can add some words to introduce your advantage of your product or
something else to attract the customer). Any comments by return will be much
appreciated. It will be our big pleasure if we have opportunities to be on
severice of you in near future. Looking forward to your prompt response, Thanks
and best regards, Yours Faithfully Kevin
回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in
touch with you for further business. If any new inquiry, welcome here and I
will try my best to satisfy you well with comptetitive prices as per your
request. By the way, how about your order (or business) with item ***? If still
pending I would like to offer our latest prices to promote an opportunity to
cooperate with each other. Thanks and best regards, Kevin
2016-06-21 1049阅读
问题/讨论
回复(6)
我要向AI提问
AI回答:
thank you very much for your interest in our company and products. However, it has been some time since we last heard from you and we wanted to reach out and ask if you have given further thought to our offer. If you could kindly let us know your current position in this matter, we would greatly appreciate it. We look forward to continuing our business dialogue and remain at your service. Best regards, [Your Name]

回复B:提供更多信息

Dear [客户姓名],
I hope this email finds you well. I understand that you may have some reservations regarding our offer, and I would be happy to address any concerns you may have. Are there any specific questions or information you need from us to help you make your decision? Please don't hesitate to contact me at any time. We value your business and hope to hear from you soon.
Best regards,
[Your Name]

回复C:关注客户需求
Dear [客户姓名],
Thanks for your email. I hope you are doing well. I just wanted to follow up with you and inquire if you have any further requirements or needs from our side. We are always open to suggestions and are constantly trying to refine and improve our products and services. So, please let us know if there is anything else we can help you with, and we'll be happy to assist you.
Looking forward to a mutually beneficial partnership with you.
Best regards,
[Your Name]
2023-06-01
追问:
  • 大哙妹
    恩恩,就是有时候,有些客户真的有些无厘头
    2016-06-21
  • 大哙妹
    是的,所以以上内容,大家可以灵活选取,随机搭配
    2016-06-21
  • 大哙妹
    外贸,熬下来就胜利
    2016-06-21
  • security.cameras.manufacture
    不错,点个赞,对于那些不怎么回复我的,我一般一周跟进2次
    2016-06-21
  • Emily.Hu
    太狂轰滥炸客户也会觉得烦的,直接拉黑你就惨了
    2016-06-21
  • Neo.Young
    感觉还是好难啊,让订单来的更猛烈些吧
    2016-06-21
最新回答
相关问答
  • S..K..Jisan
    发布8
    等级:L0
    没外贸思维就干不了外贸了吗?!
    什么是外贸思维? 1.你和客户沟通,是被客户带动还是可以引导客户? 如果客户问一些问题,你是乖乖一板一眼回答问题,还是能做到从客户的提问和背景分析中,主动引导客户? 举个例子,客户问你产品可以上亚马逊平台吗,你是直接回复可不可以呢,还是会回
    0 3 1天前
  • charleschen
    发布6
    等级:L0
    做外贸最怕的就是死脑筋
    最近线下跟一些做外贸的朋友见面了,跟不同行业的外贸伙伴们聊完,我发现外贸做的好的人就没有一个是死脑筋的。 下面分几个点给大家说一下,看看你的外贸触觉灵不灵敏👇 1.过度依赖同事。周五一个同事问我,有个订单需要内外纸箱都定制,但工厂不肯同意,
    0 3 2天前
  • leah.leifer
    发布3
    等级:L0
    外贸英语这样学,so easy
    在学校里学的英语,一切都是围绕“学以致考”,背单词,学语法,刷题等。而对于步入社会参加工作的外贸人,英语的目的则是“学以致用”。也就是一切的目的就是为了用,会说,会写,听得懂国外客户说的,能够用英语把每天的工作做好。 这里先避两个雷: 1.
    0 3 3天前
  • Md.Kamruzzaman
    发布4
    等级:L0
    无平台无展会,我怎样开发外贸客户
    刚开始外贸创业的时候,由于资金问题,我并没有做任何平台,也没有参加展会。做平台和展会是创业快一年后,有了点活动资金后才去尝试的(平台只做了3年就停掉了,到现在也没做过,境内外展会连续参展了4年,后来主要以逛展和拜访客户为主)。 做外贸,不论
    0 2 3天前
  • Mara.Aninos
    发布8
    等级:L0
    十年如一日做外贸这件事
    做外贸跟做人一样,都像在修炼,被虐千百遍,还能挺过去,我们就赢了。 每个外贸人都想有好业绩,拿大订单,因为只有这样钱才会多。有人说需要好的谈判技巧,有良好的外语能力,但我认为,想做好外贸,贵在坚持。 1、坚持在同一个公司做下去 跳槽很多
    0 2 6天前
  • Linda.Liu4
    发布5
    等级:L0
    5千美金的货,发DHL,报关退税,搞懂啦!
    嗨,5000美金的货,多不多,少不少的,客户要求发DHL ,走快递,我也没有意见,关键是我要退税,货代说,要我自己报关,这下头疼了,以前都是花150元,货代就会安排好报关的事情,不用自己浪费时间。 货代说,要退税的话,就必须我们自己报关,走
    0 5 6天前
  • Paul.Li
    发布8
    等级:L0
    外贸想爆大单,一定要把这些英文播客听烂
    英语听力对外贸人有多大影响就不用说了吧,但是外贸人的时间都很零碎,很难做到每天集中时间专门去练英语听力。 但自从我发现了一些销售类的英文播客,我的世界豁然开朗。利用零碎时间听英文播客,不仅听力提升上去了,连带着销售技巧也提上去了。 1、《
    0 3 6天前
  • mandy3
    发布5
    等级:L0
    外贸干货:样品寄送必须注意的细节
    1.确认样品,邮件辅助少不了样品是客户直观了解产品的第一渠道,因此应该挑选具有代表性、质量符合甚至最好超出标准的产品来作为样品呈现给客户。如果是成品或尚未普及的产品,最好能附上说明书供客户了解,方便客户的使用。在样品确认后,不要简单地寄送了
    0 1 1星期前
  • Anny.Wei
    发布7
    等级:L0
    促单小技巧
    现在竞争激烈的外贸舞台上,想要有效的促单,如同手握打开成功之门的钥匙。以下为你呈现外贸促单的小技巧。 第一客户分析 客户分析涵盖对客户采购产品、交易次数、交易重量、采购行为、采购记录以及客户合作过的供应商明细和竞争对手的分析。那么,这些信息
    0 1 1星期前
  • mark13
    发布5
    等级:L0
    客户找你进货,教你一个公式推出客户售价
    我们做外贸大多数是B2B,客户都是批量购买,少的数量几十,多的成千上万件。 客户购买这些东西无非就两种用途,自用和销售。这里又涉及到我们为什么要背调客户了,可以直接问客户。 如果客户是用于销售,他总是跟你说你的价格太高啦,我没有利润
    0 1 1星期前
  • Tracy
    发布6
    等级:L0
    外贸客户已读不回半年,原来问题在自己身上
    今天看到一个同事的乌龙,同事给客户发了近半年的营销,一直都是已读不回,这搞得同事很生气。又猛发了一通,可能是客户自己也受不了了,提点了一下客户。所以说呀,要查看客户信息很重要
    0 4 1星期前
  • duoduosophie
    发布8
    等级:L0
    客户付定金后老板要求加价
    做外贸久了,我们会经常遇到之前谈好的价格,客户付了定金之后,工厂安排生产才来跟业务说生产需要增加成本,要求我们业务要跟客户多收一笔钱,有时候是定制费,有时候是物料涨价费用,或者其他。 那么我们遇到这种情况,直接去跟客户说:10USD 不够,
    0 3 1星期前
  • Alan.Lam
    发布5
    等级:L0
    B端独立站和海外社媒来的都是小客户?
    最近感觉独立站也开始反哺社媒这一端口了。 虽然是b端,不喜欢小单。但是b端开始做社媒和独立站就有一个不可避免的问题,就是客户不成熟,并且以小单为主(300刀以下)所以就需要BC端融合。 上个月该项目站点配套社媒虽然以大单为主,但是平均下来每
    0 1 1星期前
  • sara
    发布4
    等级:L0
    业务员自主开发的真相
    业务员经常吐槽就是烂公司不给客户,其实老板想法不是让你跑业务跑出来,而是希望通过你来跑通除了国际站和广交会的其他渠道。 要意识到老板并不是把你当业务员,他是把每一个业务员当作石子,投石问路。 你以为他懂全世界的客户,但其实他慌的很,他完
    0 4 1星期前
  • Lei.Qiyun
    发布5
    等级:L0
    外贸销售如何应对客户&渣男画饼?
    报价前/恋爱前甜言蜜语一大堆各种哄你,给你画饼畅想未来多美好订单多大,实际上拿到报价单后就开始长时间的消失不见或者已读不回...... 这种情况要么对方是同行套取信息,要么是计划刚开始阶段只是收集报价后期计划取消了 – 应对措施:对方画饼你
    0 3 1星期前
  • 肉丸子💕
    发布20
    等级:L0
    你是什么样的业务员?
    你就会吸引什么样的客户! 起因是最近收到几个新老客户的肯定。客户介绍她妹妹来我这里买,她妹妹一个月时间内付款一万三美金,并且过程顺利客户很信任我。所以想给大家分享这一年跟进大客户的一些心得 首先要清晰分析个人和产品的定位,个人优势与短板
    0 2 1星期前
  • 催全球
    发布1682
    等级:L7
    在逼单方面,你有什么好的建议可以分享吗?
    怎么给客户制造紧迫感~ 面对拖字诀的准客户,如何让对方最短时间内下单?
    0 0 1星期前
  • Lulu.Ning
    发布4
    等级:L0
    这些领英大忌真的要避雷!
    1. 领英被封常见原因: a.账号没有绑定邮箱,邮箱没有进行验证。 b.一天内添加好友超过10-20个,或者频繁点赞、评论、发送站内信。 c.个人账户没有使用个人真实姓名或其他资料出现虚假信息,如使用公司名称,例如 ‘公司名marketi
    0 3 2星期前
  • 许旺
    发布6
    等级:L0
    外贸业务中极其幼稚的表现
    ❌客户回复慢就慌,订单没戏了 ✅解决方法: 建立耐心,主动跟进,多渠道联系客户,维持良好沟通。 ❌只发报价,不做产品介绍 ✅ 解决方法: 提供详细的产品资料、应用案例和价值主张,帮助客户全面了解产品。 ❌不清楚客户需求,不问细节 ✅
    0 2 2星期前
  • BRIJENDRA.GARG
    发布8
    等级:L0
    业务和跟单的职责分别是哪些
    1. 外贸业务员职责: ①了解产品 ②如果公司有平台,主要任务就是接询盘客户,谈客户到成单。(但是这个里面最忌讳的就是不会谈客户,谈客户不是简单的报价和一些没有营养的跟进。这就做成了跟单的样子,所以我们不仅要有效跟进客户,还需要掌握很多销售
    0 3 2星期前