和外国客户打电话这件小事

和外国客户打电话这件小事1.打电话必备第一句： 自我介绍 经典表达： hello, this is xxx from human resource. may i speak to xxx? 你好，我是人力资源部的xxx。请问xxx在吗？ 举一反三： good morning. this is xxx with abc company/department, calling from beijing/shanghai. can i speak to xxx? hello. it’s xxx from abc company. is xxx here? 2.打电话必备第二句：说明来电原因 经典表达： i’m calling in regards to the order xxx made 3 days ago. 我打电话来是为了问一下关于xxx三天前下的订单的情况。 举一反三： i’m calling to the annual report. i’m calling about the contract. 3.打电话必备第三句：ta什么时候回来？ 经典表达： when can i expect him back? 他大概什么时候会回来？ 举一反三： when will he be back? when would be a good time to reach him? when will she be ailable to take my call? 4.打电话必备第四句：我能留个口信吗？ 经典表达： may i lee a message for him? 我能给他留个口信吗？ 举一反三： could you please connect me to his voice mail? i think i’ll lee a message. 5.打电话必备第五句：请ta给我回电好吗？ 经典表达： please tell him/her that xxx called and he him/her return my call. 请告诉他/她xxx打过电话，让他/她给我回电。 举一反三： please let xxx know i called and he him/her call me back asap. could you tell xxx to ring me back? 6.打电话必备第六句：我再打过来吧。 经典表达： i’ll call again later. 我再打过来吧。 举一反三： i’ll ring back later.