和外国客户打电话这件小事
和外国客户打电话这件小事1.打电话必备第一句:
自我介绍
经典表达:
hello, this is xxx from human resource. may i speak to xxx?
你好,我是人力资源部的xxx。请问xxx在吗?
举一反三:
good morning. this is xxx with abc company/department, calling from beijing/shanghai. can i speak to xxx?
hello. it’s xxx from abc company. is xxx here?
2.打电话必备第二句:说明来电原因
经典表达:
i’m calling in regards to the order xxx made 3 days ago.
我打电话来是为了问一下关于xxx三天前下的订单的情况。
举一反三:
i’m calling to the annual report.
i’m calling about the contract.
3.打电话必备第三句:ta什么时候回来?
经典表达:
when can i expect him back?
他大概什么时候会回来?
举一反三:
when will he be back?
when would be a good time to reach him?
when will she be ailable to take my call?
4.打电话必备第四句:我能留个口信吗?
经典表达:
may i lee a message for him?
我能给他留个口信吗?
举一反三:
could you please connect me to his voice mail?
i think i’ll lee a message.
5.打电话必备第五句:请ta给我回电好吗?
经典表达:
please tell him/her that xxx called and he him/her return my call.
请告诉他/她xxx打过电话,让他/她给我回电。
举一反三:
please let xxx know i called and he him/her call me back asap.
could you tell xxx to ring me back?
6.打电话必备第六句:我再打过来吧。
经典表达:
i’ll call again later.
我再打过来吧。
举一反三:
i’ll ring back later.[收起]
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