客户回错邮件,我改怎么回复呢

Kis
早上回复一封询盘,报价后客户回复 thank you for your information. now, your chip he testing for our products. i will order mid of january after test was finished. 但是这是第一次客户回我的邮件,之前也没发过样品,客户是不是回错了,我该怎么回复好一点呢?
2013-12-29 1265阅读
问题/讨论
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我要向AI提问
AI回答:
如果客户可能是回错了邮箱,您可以回复一封礼貌的邮件,例如:

Dear [客户姓名],

Thank you for your response, however, I believe this email may have been sent to me in error. I do not recall any previous correspondence with you, and I'm not sure which "chip" you are referring to.

If there is something I can assist you with, please do not hesitate to contact me.

Best regards,
[您的名字]

如果客户回复确实是要与您合作的,而且中间可能是有其他的工作人员在处理,您可以回复一封感谢邮件并且确认一下订单信息,例如:

Dear [客户姓名],

Thank you for your interest in our products. I am glad to hear that you would like to proceed with the testing of our chip for your products, and that you are planning to place an order in mid January. Before we move forward, could you please provide me with some additional information regarding your order, such as the desired quantity, delivery location, and any other specific requirements?

Thank you again for considering our products, I look forward to hearing back from you soon.

Best regards,
[您的名字]
2023-06-23
追问:
  • susan25
    也有可能是钓鱼推
    2013-12-31
  • 黄聪
    回话实说,但是回复的要委婉一些
    2013-12-30
  • Emily13930
    善意的提醒加额外的推销
    2013-12-30
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