当对方要求寄样品的时候回头检查了一遍发现价格错了!!!本来是这款的报到另外一款的价格去了!!! 然后当时直接就回复说错了,具体如下
Dear Sir,
No problem, we'll prepare the two samples.
And, please accept my apology that the price on LJ-MNM001 was wrongly quoted. and the right one will be higher.
Still we'll provide the sample, and you decide whether to take the price after your reviewing them.
If that's ok with you, i'll arrange the two pieces of samples today which is going to take 2 weeeks.??please reply me in return.
Again, really sorry for my mistake.
Best Regards
Jenny
今天一看,这么回复,让自己绕进一个死胡同,肯定死定了!!! 有没有!!!
看了福友们的回复,似乎还不是那么糟糕。就是我后面又跟了这么一封语气生硬的邮件有没有!!!
Dear Sir,
Please reply me. We are not allowed to arrange sample order without client's confirmation. Besides if you don't reply, it'll be considered your are too annoyed to accept our samples because of that price mistake, which will make the samples pointless.
For your information.
Jenny
应该在reply me 后面加个kindly 有没有!!! 已经破罐子破摔了
I apologize for my mistake in the earlier email. The price for LJ-MNM001 was wrongly quoted, and the actual price is higher. I hope this does not cause too much inconvenience for you.
I understand that you have requested samples, and I would like to confirm if you still need them. Despite the price error, we are willing to provide you with the samples and you can decide if the product meets your requirements. We will do our best to find a solution regarding the price discrepancy.
Please let me know your thoughts on this matter.
Best regards, Jenny
如果对方没有回复,你可以再发一封稍微友善一点的邮件催促确认。例如:
Dear Sir,
I hope this email finds you well. I am writing to follow up on my previous email regarding the sample order. We have not received any response from you yet, and I want to make sure that we are able to proceed with the sample order as soon as possible.
If you are still interested in receiving samples from us, please let me know so that we can arrange it accordingly. We understand that the price discrepancy might have caused some confusion, but we are committed to finding a satisfactory solution for both parties.