碰到一个极品美国佬

劝客户付运费而已,结果最后客户的回复让我超无语,结果来问我们为什么用英文名字生意!! 我咋听出了鄙视的味道~~ 还要回不,??怎么回才能有力一点. -------------------------------------------------------------------- Dear Bud, Good morning! Thank you for your kindly reply. We understand that it's our responsibility to provide the evaluation samples, and he tried to bear all cost before. But some clients just required us to send samples, after sample received, no information from them any more. So we he to change the company rules, samples will be provided freely, but the freight should be paid by clients. This is specified to all sales and clients by our company. By this way, both of us show the sincerity to cooperate with each other. Finally, The freight cost you paid will be back to you since trial order is placed. Hope you can kindly understand and accept it. Waiting for your early reply. Best regards Mary -------------------------------------------------------------------------------------------------------------- Nothing ventured, nothing gained!!! --------------------------------------------------------------------------------------------------------------- Hi Bud, Thank you for your kindly reply. The things we ventured is our free samples and??high-quality service to you. Also, we think that this saying can be used on you. what do you think? ? Best regards Mary -------------------------------------------------------------------------------------------------------------- Mary What do I think???Well here the weather is excellent and it is not raining. That God is good and loves all of us in the world. How about you???What do you think? By the way, why do you not use your Chinese name, but take an English name???Does that not make your mother and father angry that you do not use your real Chinese name???I would be angry if my daughters did not??use their real name in business. BA --------------------------------------------------------------------------------------------------------------- 综合各位大侠的观点, 这样回复过去了~ Bud, Glad to hear that you enjoy a nice weather there. In China or in where English is not the mother language, We will he an English name which is convenient for us to contact with our foreign clients, For example, I write email with name Mary, so you know how to write and read it. but if I write my Chinese name in 陈莹, most clients will not know it. what's more, it maybe change to gibberish when you receive mail. Same as the people in Italy, Spain, Russia... So English name is just a tool for our every foreign trade employee, our persents will not be angry about that, thank you for your attention. Any questions, just be free let us know. Best regards Mary