临近年底,不少外贸人手上还有未付款的单,这成为了大家头痛不已的问题。怎么样不尴尬又不失礼貌地写一封催款邮件让客户尽快付款,在留住客源同时到达目标呢?还真是隔着屏幕的尴尬啊!别尴尬,我有办法。
以下是给大家整理的催款方法,希望可以缓解你的尴尬:
➀外贸催款信可以这样开头:
▬On April 30, we should remind you of the payment.
▬According to our records, we should ask you notice the following invoices which have been beyond our normal terms.
▬We will require again for the payment you have postponed for over 2 months.
▬We haven’t received any response about the reminder of your overdue payment on May 20.
▬You haven’t responded to our reminder of your overdue payment of USD 2578.50.
▬You haven’t replied my previous letters for kindly reminding you of paying the payment of USD 2578.50.
➁催款信中可以问一下理由:
▬Please let us know why you haven’t paid the balance payment.
▬We wonder any reason for your postponed payment.
在催款之前,先弄清客户造成拖欠的原因。是疏忽,还是对产品不满,是资金紧张,还是故意,应针对不同的情况采取不同的收帐策略。
➂外贸催款信怎么结尾,留下礼貌的言词?
To end your call letters politely
▬We will be glad for your payment without delay.
▬We hope that you can timely pay the balance.
▬Please effect payment today or at least let us know why you postpone the payment.
▬Please restore our confidences and maintain your good credit by effecting your payment.
需要注意的是,时间拖得越久,货款越难收回。催款不是什么见不得人的事,也没有什么妙语,不要怕尴尬纠结不已,最有效的方式就是有话直说,千万别说对不起,或绕弯子。只要技巧运用得当,完全可以将收款作为与客户沟通的机会。希望大家都可以顺顺利利收到款,完成订单,给今年一个完美收尾。