临近年底,不少外贸人手上还有未付款的单,这成为了大家头痛不已的问题。怎么样不尴尬又不失礼貌地写一封催款邮件让客户尽快付款,在留住客源同时到达目标呢?还真是隔着屏幕的尴尬啊!别尴尬,我有办法。


以下是给大家整理的催款方法,希望可以缓解你的尴尬:

外贸催款信可以这样开头:

On April 30, we should remind you of the payment.

According to our records, we should ask you notice the following invoices which have been beyond our normal terms.

We will require again for the payment you have postponed for over 2 months.

We haven’t received any response about the reminder of your overdue payment on May 20.

You haven’t responded to our reminder of your overdue payment of USD 2578.50.

You haven’t replied my previous letters for kindly reminding you of paying the payment of USD 2578.50.

催款信中可以问一下理由:

Please let us know why you haven’t paid the balance payment.

We wonder any reason for your postponed payment.

在催款之前,先弄清客户造成拖欠的原因。是疏忽,还是对产品不满,是资金紧张,还是故意,应针对不同的情况采取不同的收帐策略。

外贸催款信怎么结尾,留下礼貌的言词?

To end your call letters politely

We will be glad for your payment without delay. 

We hope that you can timely pay the balance.

Please effect payment today or at least let us know why you postpone the payment.

Please restore our confidences and maintain your good credit by effecting your payment.

需要注意的是,时间拖得越久,货款越难收回。催款不是什么见不得人的事,也没有什么妙语,不要怕尴尬纠结不已,最有效的方式就是有话直说,千万别说对不起,或绕弯子。只要技巧运用得当,完全可以将收款作为与客户沟通的机会。希望大家都可以顺顺利利收到款,完成订单,给今年一个完美收尾。

原文来自邦阅网 (52by.com) - www.52by.com/article/10829

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