大家碰上干事太慢的客户怎么

Peter21
一个英国的老外,4月份来我们工厂后,签了一个类似前期合作意向的合同,说回国以后就给我他们的产品让我报价。但这都六月底了,至今也没给过发过来。期间我4月发了一封邮件,5月也发了一封邮件,但这个客户老是说他太忙了,会尽快给我。 Hi James sorry for the delay, I he been very busy during the past few weeks. I will get the drawings to you as soon as I can many thanks 这封邮件是5月中旬发的,但现在已经快6月底了。大家帮我看看我是否应该再发一封邮件。但我又怕再发邮件的话老外会说我催的太急了。但是不发的话我老是着急,这必竟是个大客户。这都两上月了连个信没有,会不会是有什么问题。但客户必竟说一有了就给我。 我现在是非常非常的纠结,希望大家帮帮我看应该怎么这种情况。是不是应该再发一封邮件催催他。
2013-08-23 409阅读
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AI回答:
您好,对于这种情况,您可以再发一封邮件给客户,询问进展情况,同时表达您的期望和担忧。但是需要注意的是,在催促客户的同时,也要注意礼貌和耐心,避免给客户不必要的压力。

您可以尝试采用以下模板:

Dear James,

I hope this email finds you well. It has been a while since we last communicated and I wanted to follow up regarding the project we discussed during your visit to our factory in April. As we are approaching the end of June, I am eager to receive the drawings you mentioned sending over.

I understand that you have been very busy, but I would appreciate it if you could provide me with an update on the progress of the project. As a valued customer, I am eager to move forward with this collaboration, but the lack of communication has made me a bit concerned. If there is any delay or issue with the project, please let me know so that we can discuss possible solutions.

Thank you for your attention and I look forward to your response.

Best regards,

[Your Name]

注意,这封邮件应该表达你的关注和期望,并且请求更新,而不是投诉和指责。希望这些建议可以帮助你处理这个问题。祝你好运。
2023-06-27
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  • Smile.Li
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    2013-08-24
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