十一月二十五号，在阿里TM上有个英国人加我聊天，说要采购无线耳机，我就很热心地跟他交谈，价格包装什么都谈好，后来因为他要两个样品，我公司规定只能免费付给新客人一个样品，另一个得付钱，结果最后他说他要考虑一下。
第二天我问他情况怎么样，结果他很遗憾地告诉我说定单给别的商啦，可怜我55555555555555555555555555
好不容易有个意向的客人结果就这样丢啦！
下面我把跟他的来往邮件给大家看看：A为客人，Cathy是我
A：Dear Cathy,
Further to our chat over the internet. enclosed is our information. Please let me he the price as soon as possible.
Thanks and regards,
这是他询价时我要他公司资料，他就发了第一封邮件给我介绍他的公司。
Dear A,
Thank you for your inquiry our wireless headphone and glad to chat with you by TradeManager!
The goods your are finding is produced by our factory.
I am Cathy,Shenzhen Earhp Electronics Factory, Ready to be your Reliable Business Partner fromChina.we are one of the largest factories for wireless headphone in China,which can use in TV/computer/DVD and others,Earhp has cooperated with many well know brand companies by offer promotion gift of headphone,such as TCL, KONKA, CHANCHONG, HITACHI, HISENSE, HAIER, TOSHIBA and so on.The strategy has imposed a pretty good effect in sales and market for them.So we hope he the chance cooperate with you,and wish you don't loss the time to sale your TV more and earn more money.
Now we addach our 5 in 1 wireless headphone for you reference:
因为我们是无线耳机厂家所以给出的价格还不错，他也在TM上说接这个价
Dear Cathy,
Thank you for your e mail. I he ended up placing the order with another supplier. Sorry about that, but I'm not used to being charged for samples. This is not how China works and certainly not in today's economic climate. Hopefully we will do business with something else in the future. I will keep your offer on file.
Regards,
A
结果他说把单给别人，咱不死心啊，又发个试探邮件过去
Dear A,
He a good day!
I am so sorry to hear that,and hope we he the chance to cooperate with your company later,about the sample that night i said i could send you one free,for another I tryed my best to ask my boss agree the next day,then i sent you our photo quotation! But regret to get the news you placed the order to others.
In order to better your future co-operation, in order to better serve our customers, If you don't mind,our Customer Service hope give you a customer satisfaction survey, your views will always remain the customer's advice database, it is very important for our factory's development later.
After communicated with you, but we did not co-operation successful ,the most important reason is, which is not good enough? Services, products, prices or other? In addition,please give us your constructive comments. Thanks!
Thanks and best regards!
Cathy
他回我：
Dear Cathy,
Thank you for your e mail. We he been dealing with China for over 20 years. We understand the costs involved, but when we ask for a sample and are asked to pay for it and pay for carriage , we prefer to pass. This is not the right way to proceed with business as far as I'm concern. It costs me about $100 to bring a sample here. The product costs $6 each. If I wanted the sample for myself and not for business I could order it in the UK for a lot less.
I hope you understand that this gives ery bad taste for the beginning of a relationship which is why I preferred to go with someone else that did not give me a hard time.
Hopefully in the future we can do something else together.
Regards,
希望以后咱还能有机会合作，我又回他
Dear A
Thank you for prompt mail!
Hapy Thanksgiving Day!
Thank you give the chance to contac with you and cooperate with you future,hope you and your family everything goes very well !
Yes,i agree with your thought,the samples fee is lower than freight fee very much.and i can learn your sincerely to cooperate with us.
Before we sent many samples to any clients' demand them,but many of clients just cheat for samples not for business,
so my boss changed the rule which we can supply one sample free only.But we will[收起]
