情况是这样的:
客人美国,新的,三月前要了1k刀左右的样品,共5pcs。
下生产单给工厂,快要交货时,工厂说只能3pcs。哎!
考虑到先稳住客人,讲给客人先发3pcs给他,让客人先测试。
2pcs很快再出(2pcs工厂就没)。
这几天客人又要剩下的2pcs, 谎称我们的单子持续到了九月份。
能否在下次订单时候把2pcs补上?
客人回馈如下:
why was this not done before hand?
there are 4 vendors i supply this to and i he only given it to 2 vendors and the other 2 are waiting for ###.
when can i get the balance.
this is getting off to a bad start and if this continues i will not be purchasing ### from you.
工厂考虑到2pcs量太小,不愿意再了(本来下单时就是5pcs,他们只了3pcs).
请大家踊跃留言,怎样稳住客人? 或者是说服工厂再剩余的2pcs.
谢谢大家先!!![收起]