大家有没碰到过这种情况?

mary11
最近刚谈了一个美国客户,客户已经下了订单,正在生产(有定金) 这个客户是美国的经销商,有68家分店,最近客户发来邮件,说他们第69家店要张了,好像要我们寻求资金支持。。。,不知道我理解得对不对,请大家帮忙看下: 邮件如下: Good afternoon, I sent this out a few weeks ago with my vendor agreement letter, but he not had many responses. Also, this letter is slightly different as it pertains to vendors who work on an import basis and may not he goods to supply. Please he an answer to me no later than Friday October 11th on this. Based on the cost of goods that we are purchasing from you, it is estimated that $1000 credit is needed to set this store. Since the product is already on order and in production we can simply create a credit memo to offset against the next payment after the Grand Opening of this store. You can also send us a check too if that is easier. We truly do appreciate all support and look forward to growing with you as each year progresses! 之前发过一次,我不怎么懂,没有回复,昨晚又发来了 附件内容: Greetings, Kuring Kingdom distributing is proud to announce the opening of our 9th new store in 2013. With the help of our valued partners, Kuring Kingdom distributing has experienced significant growth over the past twelve years.??Our total number of stores is now at sixty eight.??The past support that you, our valued partners, he shown in free product and freight, has allowed both your company and ours to continue a strong growth rate.??Your support for growth has been, and will continue to be, greatly appreciated by Kuring Kingdom. We are aware when dealing with factories and container shipments that physical goods are often times unable to be provided from vendors. In this case, when we already he the goods on order to support all stores (including the new ones); a Credit Memo from the company is sufficient enough for support for our new store and its growth. This credit memo will be applied to the next check, wire transfer, or other form of payment agreed on with the vendor. 这种情况该怎么啊
2013-12-14 1498阅读
问题/讨论
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我要向AI提问
AI回答:
这种情况你需要尽快回复客户,表达你的关注和支持,但是也要明确你们的财务政策和程序。在回复邮件中,你可以表示你很高兴他们的业务发展,同时表达你们希望能够继续支持他们的意愿,但你们需要考虑公司的流动资金和业务政策。因此,你需要向客户询问更多信息,例如他们的信用情况、信用背景、交易历史和财务状况等,以帮助你做出合适的决策。如果你们决定提供帮助,你们需要确保资金的追踪和保护,以免影响你们公司的财务状况。最重要的是,你需要和内部的财务部门和法律部门协商,确保你们的决策符合企业的政策和法律要求。
2023-06-23
追问:
  • cristile
    这批货还是按签订好的合同执行,至于质量保证金的话还是后面的订单再操作 ,坚持自己的底线啊
    2013-12-31
  • Did.Gilman
    我感觉是1000刀的产品质量保证金,说第69家店张不假,也可能是假,现在他就是要你要这个金钱了,呵呵!不过签合同的时候没有说明这些,可以不管,但是不管之后下次有没有单,自己考虑了
    2013-12-31
  • Joseph.Klass
    哈哈
    2013-12-30
  • Joseph.Klass
    这个最好还是小心点好,细节都需要确认清楚一下。还有定单生产是不是也需要先暂停一下呢。
    2013-12-30
  • jose7
    谢谢各位
    2013-12-29
  • jose7
    涉及到资金借用问题,楼主最好当心一点
    2013-12-28
  • june6
    完全看不懂啊
    2013-12-28
  • Linda29
    呵呵,客户要求押1000美金作为产品质量保证金啊。

    应该你们签订单前客户是没有提及的吧?订单确定在生产以后客户才提出来的?

    告诉客户你们的合约不包括现在客户的要求,这个订单需要按照双方合约约定的条款执行。至于他所要求的保证金,在以后的订单中后续再探讨。

    当然,措辞要靠自己润色了。
    2013-12-27
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