众所周知, review对亚马逊卖家而言是至关重要的,如何向亚马逊买家索要好评是卖家一直以来研究的话题?现在网上有很多索要好评的模板,但效果似乎都不太好,甚至会引起买家反感而带来差评,结果适得其反。
针对这个问题,酷鸟在这里为大家提供几篇大卖家亲自写的亚马逊索要好评邮件模板,经过测试,这些模板能让店铺的好评率提升不止80% 。
与其临渊羡鱼,羡慕别人好评如潮!不如学好这篇亚马逊索要好评模板吧~
模板一:买家下单后
邮件主题:
Your order has been confirmed!
邮件内容:
Hi, *|buyer_name|*,
I'm just writing to let you know that Amazon has confirmed your new order:
Order ID: *|order_id|*
I am personally following up on every order to make sure everything was
delivered safe and sound! If you have any question, please be sure to write back
I will make sure to set things right. Our small team at Company works hard to
ensure that you have a happy shopping here.
Have a good day.
Thank you very much for your support!
Support Team
邮件内容中包含用户名、时间、订单号等变体,用户可自行选择标签插入邮件模板中;邮件内容更注重的是为买家提供良好的售后服务,卖家也可自行修改邮件内容哦
模板二:卖家发货后
邮件主题:
Your order has been shipped!
邮件内容:
Hi, *|buyer_name|*,
I’m writing to let you know that Amazon has shipped your new order:
*|order_id|*
*|order_time|*
Once your order arrives, please be sure to write back if there is any problem with the order or if you have any question. I will make sure that your problems are well solved, and that you receive the best customer service and are 100% Happy with your purchase. Thanks
Have great day!
Support Team
回评率较低的卖家可以参考酷鸟给大家推荐的这几个模板,当然酷鸟卖家助手系统中还有更多模板哦,除了索要好评模板另外要注意的是邮件发送时间也是有小技巧的哦,根据酷鸟的研究发现,很多歪果仁朋友都会在上班的第一间查阅邮件,所以选择在当地时间上午10点左右发送邮件回评率相对较高哦!